Qmo- Ppap Analyst

**Our vision is to transform how the world uses information to enrich life for all.**

Join an inclusive team passionate about one thing: using their expertise in the relentless pursuit of innovation for customers and partners. The solutions we build help make everything from virtual reality experiences to breakthroughs in neural networks possible. We do it all while committing to integrity, sustainability, and giving back to our communities. Because doing so can fuel the very innovation we are pursuing.

JR22034 QMO- PPAP Analyst

As a QMO PPAP Analyst at Micron Technology, Inc., you will be responsible for participating in the PPAP Customer Request Process by creating PPAP documentation and managing the status of requests. In this role you will work with Sales, FAEs (Field Application Engineers), CQEs (Customer Quality Engineers), and SMEs (Subject Matter Experts) to ensure customer PPAP requests are being met. You will be required to maintain a current knowledge of internal resources for gathering information related to industry standards and utilize all software tools required to respond to requests.

Responsibilities and tasks
- Utilize software tools to respond to requests (Salesforce, SharePoint, AutoPPAP, PCN system, IMDS system, Microsoft Office, etc.)
- Facilitate information-gathering from various sources within Micron and respond to the customer (utilizing industry standards when applicable)
- Close out requests when completed
- Provide completed automotive documentation to include Production Part Approval Process-PPAP, Part Submission Warrant-PSW, Distributor Data Packets

Responsibilities include:

- Guided by project steps, work area or team objectives. Follows broad instructions.
- Solves problems of limited complexity and consults others to resolve complex problems.
- Works across geographies
- Integrates sound technical knowledge of a discipline or specialty.
- Develops project management skills.

Skills and Experiences:

- Minimum of 3+ years in customer support environment.
- Bachelor’s degree is preferred.
- Knowledge of Semiconductor manufacturing is preferred
- Self-motivated and service oriented with strong analytical and problem-solving skills
- Strong communication skills (oral, written, one-on-one, and group)
- Proficient in use of all Microsoft Office products to support day to day job functions
- Proficient in use of Adobe Acrobat Pro
- Schedule flexibility to allow collaboration across time zones

Work Environment
- Flexibility to manage urgent customer needs
- Demonstrate the ability to work across teams and different time zones
- Up to 25% travel

**About Micron Technology, Inc.**

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Micron Prohibits the use of child labor and complies with all applicable laws, rules, regulations, and other international and industry labor standards.