Assistant Director, Security

**ABOUT FAIRMONT SINGAPORE AND SWISSÔTEL THE STAMFORD**

At RC Hotels, we believe the best hospitality experience starts with having great and happy colleagues

We are looking for a diverse group of passionate individuals to join our two iconic hotels with extensive collection of distinct restaurants & bars; one of Asia’s largest and award-winning Willow Stream Spa; and the Raffles City Convention Centre.

Come and be a part of the RC family, and let us work with you to build a dynamic and fulfilling career where everyone will have equal opportunities for growth and success.

Take the step to be a part of something big today, we’d love to hear from you

**Assistant Director, Security**

**Summary of Responsibilities**:
The main responsibilities and tasks of this position are as listed below, but not limited to these:

- Report for duty as per schedule in roster and be in attendance for the daily 15 minutes pre and post shift briefing
- Don essential company issued equipment such as Mobitalk, Bluetooth device, torchlight and pocket mask during duty
- Be in-charge of the Hotel Security Control Room as well as for the day to day operations
- Ensure all official security documents are handled accurately in accordance to SOP
- Completes the daily Management Task List
- Go through the daily analysis report, security documentation by the operational team, security and safety books as well as to review the deployment sheet to ensure all are in order
- Collate and number (HIR) reports, completes the daily overview report, conduct investigations, record statements, interview eyewitnesses and perform onsite investigation and involve the Authorities, if necessary
- Ensure all security equipment and documentation are operational and in good working order
- Conduct system check for Fire live-saving system (FPLS) during shift
- Ensure all security personnel are fully briefed on major events of the hotel and conduct regular SOP training and review
- Prevent situations that could jeopardize the reputation of the hotel
- Oversee critical and sensitive functions until completion and give command & control the operations during an emergency
- Document all incidents occurred in the hotel in connection with crime, subversions, potential liabilities and insurance requirements
- Assist colleague in handling of unusual guests or colleagues’ problems, such as, but not limited to, disorderly conduct, thefts, suicides, bomb threats, colleague or guest accidents, fire or safety hazards, robberies, terrorist activities, civil disturbances, power or elevator failures, medical assistance and natural disasters
- With all reports and events encountered, constantly review the department’s operational needs working towards efficiency
- Overall in charge of Lost & Found items and handing over to the authorities
- Supervises planning and deployment of security personnel within the team and shift
- Plan and deploy coverage for all access points as assigned to ensure no unauthorized entry / prohibited articles
- Check security personnel are at the deployment hourly for situational report
- Guide Security personnel to adhere to operating procedures
- Cover Security personnel duty during breaks or as and when required
- Assist with preliminary investigations such as key reading, CCTV review, interview and ground surveillance
- Create Hotel Incident Report (HIR), Glitch Report, and record in Daily Occurrence Summary for all incidents
- Ensure all handing over and taking over security documents / equipment are in order and in accordance to SOP
- Participate and conduct all security, safety and medical training and exercises
- Ensure accountability of Visitor, Contractor, Casual Labor, Part-time passes
- Ensure accountability of all hotel keys (physical / electronic) in the key press and ensure records are in order
- Address and respond to all FPLS alarms immediately
- Dispatch HEAT / CERT to location of alarm as soon as alarm is activated
- Check Know cross system during duty for any jobs dispatched to Security Department
- Report any non-compliance / non-performance of security personnel to Director of Security
- Liaise with vendors for follow-up on rectification of equipment
- Address any other tasks instructed by Assistant Director of Security / Director of Security
- Plan and schedule Security Department duty roster
- Assist to manage TIMES Software (Duty roster, OT requisition, Time sheet, Leave Approval)
- Assist to manage Material Controls for purchasing purposes
- Be part of either Safety, Fire safety, Personal Data committee
- To assume full communication and leadership in absence of the Director of Security
- To follow-up with discipline issues of direct reports as per SOP of work activity
- To cover the duties of the Director of Security in his absence or when instructed to do so and to ensure adequate manning on duty
- Complete projects as assigned by Director of Security
- Manage access points as assigned to ensure all entries