IT Support Engineer
4 days ago
**Responsibilities**:
- Support network and computing infrastructure (for on premise or on cloud);
- Install all new hardware, systems, and software for networks/servers;
- Install, configure, maintain network services, equipment and devices (for on premise or on cloud);
- Perform troubleshooting analysis of workstations, servers and network equipment;
- Manages system back-up and restore protocol;
- Manage network equipment and firewall;
- Monitors network performance and implements performance tuning;
- Manage, check logs files and generate monthly reports;
- Perform software and anti-virus patching for security;
- Strong analytical abilities and professional office experience needed;
- To adopt change management processes for all production equipment;
- Coordinate with external parties and customers for problem resolution and defect management.
- Perform Windows server administration
- Provide technical support;
- Setting up user accounts, permissions and passwords;
- Asset management and tracking;
- Familiar with Linux and Windows operating systems
**Job Requirements**:
- Min Diploma in IT related discipline
- Min 3 years of relevant working experience
- Experience in IT security domain
- AWS /MCSA certifications will be added advantage
- Strong sysadmin skillset for AWS Cloud Services (E.g. EC2, DynamoDB, API Gateway, RDS, Lambda, CloudFront, CloudFormation, CloudWatch etc.).
- Experince in Windows Servers, Active Directory, Group polices, Cisco routers configuration
**Job Types**: Full-time, Permanent
**Salary**: $3,500.00 - $4,500.00 per month
**Benefits**:
- Cell phone reimbursement
- Dental insurance
Schedule:
- Day shift
- Monday to Friday
Supplemental pay types:
- 13th month salary
- Performance bonus
- Yearly bonus
Work Location: One location
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