Flight Service Coordinator
2 weeks ago
Work location: Changi Airport Terminal 3
Type of employment: full-time, roster based on Vietnam Airlines’ flight schedule. Immediate work commencement
SGD 2,500 - SGD 3,000
**Your primary duties include**:
- Coordinating and supervising the passenger's check-in process provided by our Ground Handling Agent;
- Service desk activities such as standby, offload, upgrade, and the handling of flight disruption under the Station Manager's direction;
- Pre-flight, and post-flight checks, and reports on the airline's CRS/DCS and other internal systems
- Acting and/or forwarding passengers' claims/complaints to the Sales & Service team
- Invoice checking, including those for lounge each month
- Other tasks assigned by Station Manager.
- The requirement for an _Airport Security Identification Card _issued by Changi Airport;
- Proven interpersonal and strong customer service skills, professional appearance, cooperative attitude, flexibility in terms of scheduling with work experience in airline’s passenger and flight service an advantage
- Working knowledge of the airline's DCS, GDS & CRS with Amadeus is an advantage
( _Only shortlisted applicants will be contacted for an interview _)
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