Salon Ambassador

1 week ago

Singapore PRINCESS MANICURE PTE. LTD. Full time

**Responsibilities include**:

- Welcome walk-ins, answer questions about services, and schedule appointments based on availability
- Inform clients about new services and discounts
- Booking and confirming appointments via phone.
- Retrieving members’ card and prepare and update accordingly.
- Warmly greeting clients, walking them to the proper beauty station, and alerting assigned manicurist of their arrival
- Offer beverages and chat with clients who are in the waiting area
- Processing transactions (cash and credit cards) and issuing receipts
- Cross-sell services and products when appropriate
- Maintain a tidy reception area
- Order business cards, brochures, and stationery as needed

**Job brief**

We are looking for experienced (in hospitality industry such as hotel and country club) customer service personnel to act as the first point of contact for customers who visit our salon or contact us to learn about our beauty services.

**Requirements and skills**:

- Proven work experience as a Salon Receptionist, Front Desk Representative, or similar role
- Familiarity with processing transactions
- Excellent communication abilities with a customer service attitude
- Solid organization and record-keeping skills
- An ability to remain calm and make decision

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