General Manager

3 days ago

Singapore JEWEL ROCK CAPITAL INVESTMENT PTE. LTD. Full time

A leading Hospitality Group in Singapore requires

General Manager

5 Star Luxurious Hotel

($250K to 300k) annual package

Attractive Remmuneration package commensurate with experience

RESPONSIBILITIES (BUT NOT LIMITED TO):

- Manage properties owners’ expectation on property’s performance.
- Planning and implementing strategies to achieve group goals and objectives.
- Developing and executing business plans that align with the company’s vision.
- Ensure property teams are provided clear goals and objectives.
- Provide coaching and mentoring to function heads to achieve all performance goals and objectives.
- Ensure newly assigned function heads are provided comprehensive on-boarding training in brand standards, policies & procedures, budgeting and accounting requirements, and Human Resources requirements
- Ensure regular communication with assigned functions heads/GMs/RMs are arranged and conducted in manner that achieves morale, communication, and general guidance, managing expectations and standards.
- Ensure all assigned function heads deliver service and product in accordance to the Standard Product and Services and achieve optimal business growth and profits.
- Work closely with the respective corporate departments (E.g. Sales & Marketing, F&B, Operations, Human Resource, Finance & IT) to ensure that operations of all the properties in the assigned region are in alignment with the corporate business and sales strategies.
- Work with assigned function heads to ensure that all problem areas identified in the yearly SAT reviews and bi-yearly Culture survey are fully addressed and resolved.
- Ensure all assigned function heads fully understands budgeting process and how to fully evaluate and address underperforming financial areas revealed in the monthly flash and Asset Management reports.
- Periodically audits/visit properties for compliance with all brand standards.
- Work proactively with the Human Resources team in recruiting, retaining, and developing our managers.
- Ensure all assigned function heads implement the Policies & Procedures that fully achieve the desired level of corporate governance to pass Internal Audits / Operations Audit / External Audits.

**REQUIREMENTS**
- Minimum Bachelor Degree in Hospitality Management, HR Management or similar discipline
- Minimum 8 years of experience as General Manager in an established 5 stars hotels or managing multiple properties.
- Proven track records in achieving revenue/profits.

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