Customer Service

7 days ago

Singapore SHAMROCK PTE. LTD. Full time

**5.5 days’ work week (Alternate Sat)**:

- **Work Life Balance**:

- **Variable Bonus x2**:

- **Attendance Bonus**:

- **Salary Increment**:

- **14 days AL**:

- **Medical Benefits**:

- **Good career growth development**:

- **Company Transport Direct from Boon Lay MRT Stations to Tuas**:

- **Immediate starter**

Our client a multi-national company is looking for a driven and meticulous Customer Service. By handling orders, responding to inquiries, and resolving customer concerns, the Customer Service will support the team in offering our client’s services. This is a great opportunity for you to enhance and improve your ability so are to enjoy a team work in a positive friendly environment.

**Responsibilities:
- Provide excellent customer service by actively listening to and responding to customer needs and concerns in a professional manner.
- Accurately process orders, check/print/scan CODO, matching PO while ensuring that customer inquiries are resolved in a timely manner.
- Collaborate with others departments to ensure customer satisfaction and timely resolution of issues.
- Keep accurate and up-to-date records of customer interactions and follow-up actions taken.
- Maintain a positive and professional attitude while working with customers and other team members.
- Perform other related duties and responsibilities as assigned by supervisor.

**Job requirements:
To qualify, successful individuals should possess:

- Minimum GCE ‘N’ Level qualifications via experience
- Applicants with at least 2 years of relevant CS work experience
- Has a passion for customer service
- Able to work as a team
- Ability to work in fast paced environment with tight deadlines and able to pay meticulous attention to details
- Proficient in Microsoft Excel
- Proficient in both spoken and written English
- Cheerful, respectful, receptive, positive, eager to learn

**We wish you all the best in your career search.

Thanks Warmest

Regards

WhatsApp only : 9630 2466

Office : 6928 2050

**Shamrock Pte. Ltd.**

Reg No : R2091083

License : 20C0060

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