Senior Manager, Security Compliance

Job Category

Finance

Job Details

**About Salesforce**

We’re Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too — driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you’ve come to the right place.

**Background**
The Trust & Security Advisor will be the interface between Salesforce Security and our customers and prospects to ensure they are successful with their own internal compliance and vendor
- management efforts related to Salesforce.

**Responsibilities**:

- Salesforce security and compliance expert for customers and prospects
- Understand our business and the problems we are trying to solve, deeply, when it comes to
- our core security services
- Support the sales and pre-sales teams in responding to customer risk and security questionnaires and queries
- Build customer trust through managing and hosting in-person customer/prospect security meetings
- Be the Salesforce field expert for the Salesforce trust story covering security, architecture, reliability, performance, privacy and compliance.
- Interface with Product Management and Security teams to ensure all the latest security features and capabilities are accurately represented in customer responses
- Collaborate with the Salesforce Legal, Privacy and other teams on customer-specific contract requirements
- Interface to Salesforce security engineering and product management teams
- Ensure teams are aware of gaps in our security/compliance capabilities that are impacting customers.
- Ensure field sales, services and partner teams are consistently enabled with the latest and best positioning around Salesforce security and compliance
- Gather customer requests, and liaison with Salesforce product managers to maintain a security product roadmap
- Provide input and assist in developing compliance-related documentation: white papers, standard questionnaires, security best practices, etc.
- Develop SME capabilities for selected Salesforce Services and work with the product teams and global SMEs within the team to stay updated on the latest developments.
- Support drafting white papers and security collateral

**Desired Qualifications**
- Experience will be evaluated based on alignment to the core competencies for the role (e.g. extracurricular leadership roles, military experience, volunteer work, etc.)
- 10+ years of experience in information security, governance, and compliance.
- Experience with cloud platforms like AWS, GCP, Azure.
- Understanding the architectural and security nuances.
- Excellent cross-functional teamwork and interpersonal skills product, security, Marketing, Field Sales, and more.
- Familiarity with security and regulatory frameworks lie: NIST 800-53, NIST
- Cybersecurity Framework, PCI-DSS, ISO 27001, ISO 27017, ISO 27018, CSA, Monetary Authority of Singapore (MAS) Outsourcing Guidelines and TRM, Personal Data Protection laws in Singapore, Malaysia, Thailand, Indonesia, Vietnam etc, BNM Outsourcing guidelines and Risk Management in IT (RMiT) etc.
- Experience with completing customer security/compliance questionnaires
- Experience interpreting the intent of specific customer questions, and mapping them to industry standard controls
- Familiarity with public cloud architectures, security practices and compliance documentation.

Accommodations

Posting Statement

Salesforce is an Equal Employment Opportunity and Affirmative Action Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Salesforce does not accept unsolicited headhunter and agency resumes. Salesforce will not pay any third-party agency or company that does not have a signed agreement with Salesforce. 

Salesforce welcomes all.