Systems Support Engineer

2 days ago

Singapore ELBIT SYSTEMS SINGAPORE PTE. LTD. Full time

Elbit is seeking a System and Support Engineer to join the Delivery team and will be responsible for deployment and maintenance of on-premises systems on customer sites. The day to day activities includes deployment as well as diagnosing and troubleshooting software and hardware problems as part of Elbit’s Cyber Intelligence solutions and products. The role will emphasize on legacy products together with our new product platform including open source technologies with micro services environment. The position will require a high degree of coordination with the customer and the company’s engineering, services, laboratory, R&D operations and business teams.

**Main Responsibilities**
- Customer centric, becoming the person our customers trust and value
- Problem solver, taking ownership and team player with hands-on ability that can work with other team members to accomplish various jobs, and to thrive in a collaborative to resolution.
- Working knowledge of cyber processes, implementation and system operations
- IT, HW and Software
- Install, configure and deploy Elbit Software
- Ability to participate in a multi-task environment
- Familiarity with Support methodologies, practices and tools
- Set and meet the performances by KPIs

**Expected Experience and Knowledge**:

- At least 3 years’ experience in R&D / technical support / professional services or similar
- Ability to understand and analyze complicated, multidisciplinary and distributed systems
- Experience with operating systems: Linux and Windows
- Experience with NetApp, VMware
- Experience with Networking
- Knowledge and experience in problem solving with Kibana, Prometheus and Grafana - advantage
- Knowledge and experience in problem solving with Micro services environment - Docker and Kubernetes advantage
- Bachelor’s Degree in Computer Engineering - Advantage
- Experience with SQL databases - Advantage
- Experience with BigData, Kafka, Elasticsearch, Flink -Advantage
- Knowledge and understanding of CD/CI processes - Advantage
- Knowledge of scripting like: Ansible, bash, python - Advantage
- Working over on-prem environment

**Job Requirements**

Singaporeans preferred

Must be able to communicate in English and written English.

Good personality and positive work attitude.

Require to undergo security clearance (i.e. G50). Interested applicants who have exisiting/past clearance will be highly considered.

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