Manager, Customer Relationship Management

1 week ago


Singapore RELIANT HUMAN RESOURCE PTE. LTD. Full time

**Responsibilities**
- Setting customer expectations and revenue goals.
- Identifying customer demands and requirements.
- Developing plans to address customer-specific needs.
- Dealing with people of different backgrounds and temperaments.
- Solving customer issues and complaints.
- Planning strategies for customer care and conflict resolution.
- Cross-selling our services to the customer.
- Advising customers on cost-effectiveness.
- Overseeing the activities of the sales team.
- Offering exceptional customer service to customers.
- Negotiating agreements with customers.
- Maintaining good relationships with customers.
- Approaching prospective customers to build rapport.
- Taking feedback from customers to ensure they are satisfied with the service.
- Adhering to all the rules and regulations of the company.
- Researching the competitors and devising plans accordingly.
- Staying updated with the latest ways to retain customers.
- Able to work under pressure.
- Bilingual in English, Hindi and Tamil is preferred.

**Requirements**:

- Diploma in Business Administrator, Marketing or a relevant field.
- years of experience working as a Customer Relationship Manager or a similar role in the Customer Service department.
- Demonstrate the ability to work in teams and independently.
- Excellent organizational and interpersonal skills.
- Outstanding oral and written communication skills.
- Good customer service skills.
- Exceptional negotiation and sales skills.
- Proficiency in Microsoft Office Tools.
- Sound knowledge of the company’s products and services.
- Ability to maintain sensitive and confidential information.
- Excellent presentation skills.
- Ability to maintain a positive attitude.
- Exceptional people and problem-solving skills.



  • Singapore ACC MANAGEMENT CONSULTANCY Full time

    Develop strategies to grow the CRM database across all consumer touch points in the market Drive the CRM distribution strategy, including facilitating any local content creation Partner with IT and external vendors to create the necessary technical infrastructure to support the program Create and implement plans for rolling out the strategy in close...


  • Singapore Wellington Management Full time

    Join to apply for the Relationship Manager role at Wellington Management About Us Wellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a...


  • Singapore CURVESERIES PRIVATE LIMITED Full time

    Building and maintaining profitable relationships with key customers. - Overseeing the relationship with customers handled by your team. - Resolving customer complaints quickly and efficiently. - Keeping customers updated on the latest products in order to increase sales. - Meeting with managers in the organization to plan strategically. - Expanding the...


  • Singapore FOODCRAFT & BREW PTE. LTD. Full time

    EarlyAfter – Singapore At EarlyAfter mornings begin with handcrafted coffee and evenings unwind beautifully with cocktails and conversations. We’re a lifestyle café-bar built around the idea of genuine connection — between people, flavours, and experiences. As we grow, we’re looking for a Customer Relationship Manager who embodies our hospitality...


  • Singapore TALENTNET HR SERVICES PTE. LTD. Full time

    Overview We are seeking a passionate and customer-focused individual to join our team as a Customer Relationship Manager. Located in the heart of the city near Chinatown, we welcome a diverse mix of regular patrons and international tourists. Responsibilities Build and manage strong customer relationships, ensuring service standards are met for both regular...


  • Singapore TALENTNET HR SERVICES PTE. LTD. Full time

    We are seeking a passionate and customer-focused individual to join our team as a Customer Relationship Manager. Located in the heart of the city near Chinatown, we welcome a diverse mix of regular patrons and international tourists. Job Description & Responsibilities: - Build and manage strong customer relationships, ensuring service standards are met for...


  • Singapore IHARVEST WEALTH MANAGEMENT PTE. LTD. Full time

    **About us**: iHarvest Wealth Management (“iHarvest”) is a licensed financial advisory firm specialising in a wide range of financial solutions for both individual and corporate clients. We are dedicated to forge a lifelong partnership with our clients and help to build the better life that they desire. From wealth management to lifestyle events,...


  • Singapore JMC CAPITAL ASSET MANAGEMENT SINGAPORE PTE. LTD. Full time

    **Job Description**: - Provide banking/professional wealth management and investment services to HNW individual clients (insurance, bonds, funds, equities etc.) based on their investment needs and objectives; - Build up and maintain business relationships with the portfolio of customers; - Formulate and execute sales and marketing strategies for wealth...


  • Singapore TALENTNET HR SERVICES PTE. LTD. Full time $40,000 - $80,000 per year

    We are seeking a passionate and customer-focused individual to join our team as a Customer Relationship Manager. Located in the heart of the city near Chinatown, we welcome a diverse mix of regular patrons and international tourists.Job Description & Responsibilities:Build and manage strong customer relationships, ensuring service standards are met for both...

  • Relationship Manager

    2 weeks ago


    Central Singapore Wellington Management Full time $120,000 - $240,000 per year

    About UsWellington Management offers comprehensive investment management capabilities that span nearly all segments of the global capital markets. Our investment solutions, tailored to the unique return and risk objectives of institutional clients in more than 60 countries, draw on a robust body of proprietary research and a collaborative culture that...