Customer Support Administrator
5 days ago
**Responsibilities**:
- **Customer Service Hero**:Resolve customer inquiries and disputes efficiently, escalating complex issues promptly when necessary.
- **Record Keeper**:Maintain accurate and organized records of customer interactions within the company's operating system.
- **Supports Daily Operations**:Perform a variety of administrative and clerical duties, providing ad-hoc support around the office as needed.
- **Organized and Detail-Oriented**:Ensure all documentation is meticulously maintained within the company's operating system.
- **Team Player with a Can-Do Attitude**:Be a positive and proactive team member, willing to take on additional administrative tasks as assigned.
**Requirements**:
- **NITEC or Equivalent**:Possess a NITEC qualification or equivalent experience.
- **Bilingual Communication**:Have a strong command of written and oral communication in English and Chinese to effectively liaise with English and Mandarin speaking associates.
- **Communication Champion**:Demonstrate excellent communication skills and feel comfortable confidently handling phone calls.
- **Tech-Savvy Assistant**:Be proficient in using MS Word and Excel for daily tasks.
- **Fresh Graduates welcome**
**Location of Work**:
202 Kallang Bahru #08-08
Singapore 339339
**What We Offer**:
- Competitive salary based on experience.
- Health and wellness benefits.
- Opportunities for career development and growth within the company.
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