Operations Admin Executive
2 weeks ago
**Operations Admin Executive for Sterra**
For this role, you will be joining our team Sterra, one of the leading Home Appliances brands in Singapore,
**Our Vision**: To improve the lives of everyone by having a Sterra product in every home.
**Our Mission**: To create high-quality, functional, sleek, and mínimalistic home products at revolutionary prices, and become every home’s partner.
**Responsibilities & Duties**:
- Provide assistance to the Operations Manager.
- Manage the scheduling of customers' orders in a timely manner.
- Manage customers' after-sales inquiries and provide the best customer experience.
- Liaise with 3PL Warehouses for storage and deliveries.
- Liaise with 3PL courier's logistic partners and in-house technician team to deliver customer orders in a timely manner.
- Perform admin duties, filing, data entry and record keeping.
- Keeping track of inventory records and managing inventory inbound and outbound to make sure inventory accuracy.
- Work closely with the customer service department to provide the best customer experience for customers.
- Finding creative solutions to solve day-to-day operations challenges and to crush obstacles.
- Any other ad-hoc tasks or projects.
**Qualifications and skills required**:
- Diploma / Degree Holder in Supply Chain Management or equivalent.
- Hands-on and a great sense of job ownership.
- Customer-oriented and positive work attitude.
- Motivated and willing to learn.
- Team player with great adaptability.
- Able to work under pressure to meet deadlines.
- Flexible and adaptable to work in an exciting start-up environment.
- Basic command of English **and Chinese.**:
- Experience working in e-commerce will be a plus.
- 3 years experience in order scheduling and meeting customer orders and using order management systems.
Working schedule:
**5.5 days per week (including one weekend)**
Location: 8 Pandan Crescent.
**Only shortlisted will be notified.
**We are excited to work with you
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