Service Engineer
5 days ago
On-Site:
- Perform on-site troubleshooting and analyze problems (symptoms, root-causes, tests, solutions).
- Able to handle on-site jobs independently with limited assistance from technical office.
- Liaise with manufacturers in Europe to resolve clients’ issue.
- Prepare on-site work, define and write site procedures.
- Write detailed and illustrated service reports after each on-site visit.
- Participate in Site Acceptance Tests with clients, partners and suppliers.
- Perform spare-parts deliveries to clients’ sites.
- Office:
- Maintain Service projects documentation up-to-date, accessible and stored online.
- Receive spare-parts deliveries and check their completeness, prepare spare-parts delivery documents.
- Receive, acknowledge and clarify Spare Parts RFQs from clients.
- Request for suppliers or partners’ quotations, and prepare offers for clients accordingly.
- Ensure projects follow-up by frequent communication with clients, partners and supplier (both locally and overseas).
**Requirements**:
- Egineering Degree holder from a recognised university (preferably mechanical or electrical).
- At least 5 years of relevant working experience.
- Willing to learn and take initiatives.
- Meticulous, pays attention to details.
- Willing to perform on-site troubleshooting and coordination (Tuas area), resolve customer complaints and technical issues.
- Analytical thinking.
- Good communication and reporting abilities.
- Excellent interpersonnal skills interacting with clients, partners and subcontractors.
- Proficient English language, other languages can be a plus.
- Class 3 driving licence will be an added advantage.
- References from previous employers are recommended.
Minimum Qualification
Engineering degree
Field Study
Mechanical Engineering / Electrical Engineering
Minimum Years of Experience
5
SKILLS & COMPETENCIES
- Mechanical Engineering
- Troubleshooting, technical analysis
- P&ID, hydraulic & wiring diagrams understanding
- Equipment Maintenance
- Test Equipment
- Technical Support
- Microsoft Office (Outlook, Word, Excel, PowerPoint)
- Communication, reporting
- Independence
- Analytical thinking
- Interpersonal skills
- Team player
- Responsiveness
- Adaptability
- Multi-cultural openmindedness
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