Manager, Communications and Engagement

**COMPANY DESCRIPTION**

**Company Overview**

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

**EtonHouse Vision**

Shaping the future through education

**EtonHouse Mission**

Developing confident and capable global citizens

**Be a part of the EtonHouse family**

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

**RESPONSIBILITIES**

**JOB TITLE**:Manager, **Communications and Engagement**

**REPORTING TO**:Director, EtonHouse Community Fund

**SUBORDINATES**:

- Single Contributor Role
- Interact substantially with the Volunteer Organization

**OTHER KEY RELATIONSHIPS**:

- All of organisation, from Board Members to volunteers
- Internal and external stakeholders including partners and service users

**GROWTH OPPORTUNITY**:Leadership role

**KEY RESPONSIBILITIES**:
You will be an integral team member supporting initiatives around marketing communications, fundraising, and donor management.
- **Marketing Communications**
- Take ownership of ECF website and social media platforms, including pro-actively gathering and creating content and backend management
- Create and produce relevant materials and collaterals to support fundraising efforts, and to reach potential sponsors and donors. These include impact reports, newsletters, and all brand collateral.
- Support volunteer and donor communications and engagement
- **Fundraising and Sponsorships**
- Organise fundraising events/projects
- Support engagement of corporate partners on Corporate Social Responsibility programmes and philanthropic efforts
- **Donor Management**
- Lead in establishing plan to build donor network, engagement and relationship management
- Manage donor accounts which include regular communications, tracking donations and developing of a donor engagement plan
- Implement and manage donor management system with regular updates and provide meaningful insights and data analysis to increase donation levels
- **Volunteer Management**

Support Manager, Programmes in developing interesting content to further the management and growth of the volunteer organization

**IMMEDIATE CHALLENGE(S)**:

- Enhance social media presence to drive awareness and engagement
- Review communication materials and develop human-interest stories
- Support fundraising events and initiatives
- Review and enhance donor engagement

**DIMENSION(S)**:

- Income for FY2021 is S$1.8m: To diversify sources of funds
- Traffic to website and social media: To achieve 30% y-o-y growth
- Volunteer base of around 200 in 2021: To deepen engagement

**PRE-REQUISITES**:

- Experienced in communications and engagement strategies and tools, preferably in the non-profit sector
- A creative self-starter who has a passion for improving the lives of children in Singapore
- Comfortable working in a lean and cross-functional team, and with volunteers
- Able to identify the most appropriate strategies for fundraising

**QUALIFICATIONS**
**PROFESSIONAL EXPERIENCE**:

- A well-rounded team player who has at least 5-7 years of relevant experience
- Strong marketing management skills with a proven track record of producing effective marketing communications and achieving targeted results
- Strong working knowledge of fundraising and/or donor management
- Experience in social service or non-profit sector preferred

**CRITICAL COMPETENCIES**:

- A team player who is able to collaborate with a diverse group of stakeholders
- Self-motivated with the ability to prioritize, meet deadlines, and manage changing priorities
- Positive attitude and pro-active in approaching fundraising and community initiatives

**SOFT SKILLS**:

- Collaborative
- Creative and open-minded
- Willingness