Asstmgr-restaurants

7 days ago

Singapore Marriott International, Inc Full time

**Additional Information**
**Job Number**25118291
**Job Category**Food and Beverage & Culinary
**Location**The Singapore EDITION, 38 Cuscaden Road, Singapore, Singapore, Singapore, 249731
**Schedule**Full Time
**Located Remotely?**N
**Position Type** Management

**职位概述**

入门级管理职位，负责餐厅/酒吧和客房服务的日常运营。该职位协助完成菜谱计划，维护卫生标准，在高峰用餐时段协助服务员和待客师清洁地板，并在适用的情况下监督餐厅/酒吧和客房服务部门。责任范围包括确保客人和员工的满意度，同时维持经营预算。负责确保遵守标准和法律义务。

**求职者个人资料**

**教育和经验要求**
- 高中文凭或高中同等学历 (GED)；4 年餐饮、厨房或相关专业领域工作经验。

或者
- 在经认可的大学取得餐饮服务管理、酒店和餐厅管理、酒店管理、工商管理或相关专业的两年制学位；2 年餐饮、厨房或相关专业领域工作经验。

**核心工作活动**

**协助管理餐厅团队**
- 处理员工问题和疑虑。
- 监督员工并确保满足绩效预期。
- 根据对服务行为的观察，向员工提供反馈意见。
- 协助监督日常轮班运作。
- 在餐厅总监或餐厅经理缺勤的情况下，监督餐厅和所有相关区域。
- 参加部门会议并传达关于部门目标的明确一致信息，以产生期望的绩效。

**开展日常餐厅运营**
- 确保所有员工拥有适当的用品、设备和制服。
- 向厨师和餐厅经理传达有关食品质量和服务水准的任何问题。
- 确保遵守所有餐厅政策、标准和程序。
- 根据当地法律监督酒类饮品服务。
- 努力实现或超越预算目标。
- 在必要时履行餐厅员工和相关部门的所有职责。
- 餐厅开业与歇业。

**提供卓越的客户服务**
- 与客人互动并获得对产品质量和服务水准的反馈。
- 监督人员编制，确保宾客服务、运营需求和财务目标均得以满足。
- 鼓励员工在指导方针范围内提供卓越的客户服务。
- 处理客人的问题和投诉，并在必要时寻求主管协助。
- 努力改善服务表现。
- 为客户关系树立积极的榜样。
- 协助员工审查评论卡和客人满意度结果。
- 认识和迎接客人。

**开展人力资源活动**
- 监督正在进行的培训举措。
- 使用员工可用的所有在职培训工具。
- 根据每个职位的工作描述，传达绩效预期。
- 针对绩效，持续给予员工辅导和建议。
- 万豪国际集团致力于成为提倡机会均等的雇主，欢迎所有求职者加入，并为其提供平等的就业机会。我们不懈努力营造工作环境，重视并赞美员工的独特背景。我们员工的文化、才能和经验相互融合共同作用，这正是我们最大的优势。我们承诺不会基于任何受保护特征而歧视他人，这类特征包括残疾、退伍军人身份或其他受到适用法律保护的特征。_

艾迪逊酒店能够在酒店行业颠覆传统定义、带来崭新体验，离不开精品酒店经营人伊恩-施拉格 (Ian Schrager) 的独到眼光、享誉全球的豪华酒店服务以及万豪国际集团的全球影响力。艾迪逊酒店恰如其分地呈献高雅而不失个性、追求卓越但不千篇一律、舒适自在与超凡魅力兼具的体验，让缤纷精彩汇聚一处。艾迪逊品牌的目标客户是精致优雅、知识广博的消费者，他们追求品质、创意、设计和卓越服务，但不想要千篇一律的酒店体验，他们需要的是打破陈规的态度和不同以往的感觉。

缔造非凡传奇体验，需要有你有我。艾迪逊酒店竭诚为有志之士提供能够激励前进、不断挑战并让人引以为豪的工作场所，热忱期待热情外向、真挚热诚的人才。在这里，我们满怀真诚服务宾客，而非固守刻板形式。在这里，我们力求不断让每位宾客备感愉悦、尽享舒适。

欢迎加入我们，书写职业生涯精彩华章。加入艾迪逊酒店，便是加入万豪国际集团的非凡品牌组合。**从这里扬帆起航**，发挥个人价值，**追求**人生目标，**融入** 卓越国际团队，**展现**真我风采。

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