Solutions Assistant, Asia
5 days ago
Are you a customer-focused professional with a passion for technology and problem-solving? Milestone Systems is seeking a dedicated Solutions Assistant (Post Sales) to join our team in Singapore on a 6-month contract. This is your opportunity to make a significant impact on our mission of achieving excellent customer and partner satisfaction. Join us and be part of our dynamic team
As a Solutions Assistant (Post Sales) in Singapore, you will be the first point of contact for our valued customers and partners, playing a crucial role in achieving Milestone's mission of excellent customer and partner satisfaction. This is a 6-month contract position. Your technical expertise and problem-solving skills will help ensure a seamless post-sales experience.
**As the Solutions Assistant (Post Sales), your responsibilities will include**:
- Develop a thorough understanding of Milestone's products and tools.
- Provide technical support via phone and chat to our customers and partners.
- Ensure all relevant communications, documents, and files related to each case are accurately archived in the support system.
- Meet predetermined targets and uphold the professional representation of Milestone.
- Act as the initial point of contact for basic/simple customer-facing issues, typically handled by the Partner or the Milestone Help-Desk.
- Identify and troubleshoot basic functionality failures, such as video not recording or installation failures.
- Address product or Windows environment error messages with effective solutions.
- Perform other related tasks as assigned by the team lead/manager.
- Diploma or higher in Computer Science, Information Technology, Engineering, or a related field.
- Basic knowledge of IP networks.
- Basic understanding of storage technologies.
- Strong troubleshooting skills.
- Technical understanding and hands-on experience with Microsoft Windows operating systems and relevant technologies.
- A proactive attitude with the ability to tackle increasingly challenging assignments, always aiming for a positive outcome.
- Excellent analytical and problem-solving skills.
- Ability to handle conflicts constructively and recover effectively from dissatisfied customer situations.
- Superior communication skills and fluency in English, both verbal and written.
**How To Join Us
-
Solution Consultant
3 days ago
Singapore Relex Solutions Full time**Job purpose**: To design & build how RELEX’s suite of systems is implemented for customers. **Employment type**:Permanent, full-time **Role overview**: The RELEX team in South East Asia is growing and is looking for two Solution Consultants to be based in Singapore whose main responsibilities will be managing software implementation projects through...
-
Assistant Project Manager
1 week ago
Singapore DVI Solutions Asia Full timeOverview We are looking for a proactive Assistant Project Manager to support the execution of AV system integration projects. You will work alongside Project Managers and cross-functional teams to help deliver AV solutions that meet client requirements. This is an excellent opportunity to grow within the AV industry and gain practical experience in project...
-
Singapore Carrier Climate Solutions Transportation Full timeMarketing & Communications Leader for Climate Solutions Asia Pacific, Middle East & Africa (CSAME), Join to apply for the Marketing & Communications Leader for Climate Solutions Asia Pacific, Middle East & Africa (CSAME), role at Carrier Climate Solutions Transportation Marketing & Communications Leader for Climate Solutions Asia Pacific, Middle East &...
-
Regional Sales Director
1 week ago
Singapore Motorola Solutions Full timeOverview Join to apply for the Regional Sales Director (South East Asia) role at Motorola Solutions . Motorola Solutions is seeking a dynamic Sales Leader/Sales Director for South East Asia with a proven track record in government and enterprise sales. Job Description Motorola Solutions is seeking a dynamic Sales Leader/Sales Director for South East Asia...
-
Solutions Sales Executive
5 days ago
Singapore Snic Solutions Full timeSolutions Sales Executive About Snic Solutions: Snic Solutions empowers manufacturing companies to unlock growth through smart manufacturing software solutions. Our offerings — including our proprietary Factory Thread platform and Manufacturing Operations Management Platform (APS, MES, LIMS, QMS) — help manufacturers digitalize their operations,...
-
Project Coordinator
1 week ago
Singapore DVI Solutions Asia Full timeOverview DVI Solutions is a leading provider of audio-visual setups to help clients communicate and collaborate better—whether with colleagues across the office or partners globally. We have a presence across Japan, Singapore, Thailand, Shanghai, Hong Kong, Philippines, Vietnam, India, Malaysia and Indonesia. Our satisfied clients include corporations,...
-
Solutions Sales Executive
1 week ago
Singapore SNic Solutions Full timeSolutions Sales Executive Location: Singapore (Exceptional English speaking candidates from Thailand, Vietnam or Malaysia also can apply)About Snic Solutions: Snic Solutions empowers manufacturing companies to unlock growth through smart manufacturing software solutions. Our offerings — including our proprietary Factory Thread platform and Manufacturing...
-
Assistant Project Manager
3 days ago
Singapore ASIA INFRASTRUCTURE SOLUTIONS PTE. LTD. Full timeAsia Infrastructure Solutions (AIS) is one of Asia’s leading multidisciplinary consultancies in the construction & real estate sector with project managers, programme managers and cost managers delivering some of the most iconic projects for international and local clients in Singapore and the wider APAC region. Recent projects include the Jewel at...
-
Manager, Client Solutions, S&R, Asia
1 week ago
Singapore Pacific Life Re Full timeOverview The Manager, Client Solutions - Asia, Savings & Retirement will combine technical ability and creativity with strong interpersonal and communication skills as they take on a key role in the execution of ambitious objectives in the Asia region. Job Title : Manager, Client Solutions, S&R, Asia Role summary : The role holder will be responsible for...
-
Head of Operations, Southeast Asia
7 days ago
Singapore Hatch Asia Full timeOverview Our Vision is to be the preferred talent partner in Asia to accurately identify and integrate high potential talents for our clients and accomplish career success for our candidates. Over the years, we have continued to innovate and improve how we identify and assess talents to deliver on successful talent strategies for our clients. Our Client, The...
