Frontline Customer Service
2 weeks ago
**Job Requirement**
- Receive and welcome the visitors with a polite and cheerful disposition
- Register and enroll visitors facial recognition efficiently and accurately
- Provide efficient queue management and crowd control where needed
- Protect and maintain accurate and updated visitor records
- Assist on management of office keys, including issue, return and accounting for all keys on a daily basis
- Manage and response to public enquiries and requests according to guidelines and policies.
- Comply and adhere to SOPs, policies, guidelines and processes
- Monitor attendance and prepare report as needed.
- Flexibility to change duty roster should there be a need to.
- Assist on administrative tasks, example manage records, digitise documents and files in support of required activities. This would include organising and updating records and files, scanning and uploading of documents to system.
**Working Hours
Monday - Friday, in 2 shifts:
- 6.45 am - 4.15 pm
- 9.30 am - 7.00pm.
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