Case Review Investigation Unit Manager

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

**Shape your Career with Citi**

Citi’s **Global Legal Affairs and Compliance** **(GLAC)** empowers and protects Citi by providing legal, compliance, investigative, and security services to our firm. We manage compliance risk, provide legal analysis and advice, protect Citi’s people and businesses, advocate for legal and regulatory outcomes that benefit our firm and our clients, and ultimately promote behavior that is consistent with Citi’s mission and culture.

We’re currently looking for a high caliber professional to join our team as **Vice President**,** Case Review Investigation Unit Manager **-** **Hybrid** (Internal Job Title: Compl AML Lead Analyst - C13) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.

The Case Review Investigation Unit Manager is senior professional responsible for performing risk and compliance reviews in coordination with the broader Anti-Money Laundering (AML) team. The overall objective is to utilize in-depth AML knowledge to review, analyze and conduct effective transaction monitoring investigations on cases that may be a potential risk to Citi. Responsibilities include review of cases completed by Analysts for timeliness and accuracy, coaching/training team members, as required, and assisting management in exams/audits, and mitigating risks, reviewing of Suspicious Activity Reports (SAR), working with Business, partner teams located within Singapore and outside Singapore.

**In this role, you’re expected to**:

- Lead a team of 8-10 FTEs
- Conduct investigations and research on potentially suspicious clients using various internal and external systems and databases
- Conduct Cross Sector reviews among multiple Citi business lines.
- Document and report the review/investigation findings and prepare case files with the required supporting documentation
- Summarize, in writing, clear and concise findings of the investigations
- Advise senior management on next steps and provide recommendations on the next course of action (relationship retention, termination, Suspicious Activity Report (SAR))
- Manage risks by analyzing the root cause of issues and impacts to business

Additional Responsibilities:

- Review transactions monitoring cases completed by Analysts to ensure that any material AML risks have been mitigated and case documentation is in accordance with the unit’s policies and procedures.
- Carry out SAR Reporting Officer responsibilities by Reviewing/Approving Suspicious Activity Reports (SARs) drafted by Analysts consistent with FinCEN requirements.
- Ensure SAR related regulatory timelines and requirements are followed by the team (i.e., 15 days for SAR)
- Review/Approve post-investigative actions recommended by Analysts, including relationship termination, Risk Rating Override, and KYC Feedback Loop.
- Ensure that all errors and deficiencies identified by the Quality Assurance Team have been remediated.
- Conduct personalized one-on-one or group mentoring sessions to explain processes, red flags, investigative strategies, techniques, changes in procedures, emerging trends and managerial directives.
- Assist Analysts in overcoming performance related challenges.
- Lead or assist with ad-hoc AML related projects.
- Assist management with regulatory exams and other third-party reviews (e.g., IA, CA).
- Perform complex, cross-sector, and/or high-risk reviews involving unusual transactional patterns, significant negative news, intricate business relationships, potential network activity, prominent/high-profile clients, entities designated as SDN/money laundering concern, and other sensitive matters.
- Manage/mitigate operational risks by analyzing the root cause of issues and impacts to business, make recommendations to Senior Mana