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24 hours ago
You will be an integral part of the operations support team in the specialty/chemical tanker department working closely with your colleagues to provide claims handling and administrative support.
**Responsibilities**:
- Assist tanker operations team in handling demurrage and other claims arising from shipments
- Carry out laytime calculations to determine demurrage exposure and apprise customers of potential claims
- Ensure customers receive prompt and timely communication on claim submission, status and time-bar alerts
- Discuss and follow up keenly on all outstanding claims until final settlement
- Populate database with shipment information, claim records and status updates
- Generate invoices and follow up on payments
- Learn and understand various shipping documents, charter party terms and conditions and their interpretations so as to upskill and better facilitate claim negotiationsAssist with department documentation, general administrative duties and other ad-hoc tasks as assigned by department head from time to time
**Requirements**:
- Diploma in Maritime Studies or equivalent
- Prior experience in claims handling or commercial operations will be a plus
- Pleasant, proactive, positive and willing to learn attitude with good written and spoken English
- Working Hours : 9am to 6pm (5days week)
- Interested applicants to send their detailed resume with expected salary and photo online
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