Assistant Team Leader

1 week ago

Singapore FCM Full time

**Job no**: 516316

**Brand**: FCM

**Work type**: Full time

**Location**: Singapore

**Categories**: Corporate & Group Travel

**About the Opportunity**
With improvement and changes to our business we have an **Assistant Team Leader (ATL)** role in our Meetings & Events team in Singapore. If you believe you have what it takes to lead your own FCM team in the future, and be part of a dynamic leadership team.

If being a future leader is your BOF with FCM, this is a great platform for you to start developing yourself as a leader as FCM will provide you with the ideal environment to excel in the industry.

**On top of being responsible for your daily tasks to tasks as a MICE Planner, this is what you will be tasked**:

- Manage multiple meetings and events simultaneously either individually, or with the support of Group Travel Consultants.
- Manage all types of meeting programs, including hybrid, with varying degrees of importance and varying size (0-500pax++)
- Work either with sales or client directly on proposal creations, budget planning and presentation based on scope of work and within budget.
- Project lead and manage end-to-end meeting service/events includes, but is not limited to:
- Coordinate, or manage, the group travel ticketing team for the event for seamless operations and client facing engagement
- Facilitate all supplier payments including regular reporting on fund movements
- Create and Manage the initial, negotiated, working and final budgets throughout the program in an accurate and timely manner
- Proactive management of event, and account, profitability
- Full financial reconciliation post event within defined SLA parameters
- Meet all deliverables and SLA’s, both internally and externally

Motivating and maintaining the spirit of your team to continue to drive them to achieve their sales target
- Working with the Team Leader in leading and implementing new initiatives and processes
- Developing and maximizing your team potential and continue to grow the M&E business regionally.
- Assisting and supporting your team in all aspects including:
- Customer service and satisfaction
- Implementation and adherence to the business daily, weekly and monthly systems
- Continue to encourage the achievement of the team financial results and KPI's

**Additional requirements are**:

- Ability to work within budgetary parameters, meeting critical deadlines, and handle multiple projects simultaneously.
- Needs to be able to work with the corporate client to develop programs, including destination selection, site inspections, negotiations, costing and onsite management through final billing.
- Leads by example and act as a leader in the absence of your TL
- Consistent sales performance (transferring above cost of seat)
- Excellent communication and articulation skills
- Ability to manage change
- Detailed oriented
- Exceptional customer service
- Comfortable working both independently and as part of a team
- The drive, determination and focus to lead a successful business
- Sound Business Acumen
- 100% belief in and commitment to the Flight Centre Travel Group systems and philosophies

This is an opportunity you don’t want to miss - **APPLY NOW

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