Tableau (2yrs Experience) (Train As Tableau

3 days ago

Singapore ZENITH INFOTECH (S) PTE LTD. Full time

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $3,000-$6,000

To Train as Tableau Administration

1. At least 2 years of experience in Tableau.

2. Willingness to be trained as an administrator.

Job Description for experience Tableau Administrator

Role & Responsibilities: The Potential Resource must handle the below responsibilities
- Well versed with ITIL Concepts - Incident, Problem, Change and Release Management
- Knowledge management
- Perform and manage incident and event tickets, determine priority, and resolution from Level 1 escalation

within defined SLA in compliance to Client’s incident management process
- Escalate incident and event tickets to Level 3 teams within defined SLA in compliance to client’s incident

management process
- Perform in-depth production incident troubleshooting, resolve any production incident and monitor the

fixes to ensure correct resolution.
- Provide trend analysis and root cause analysis on recurring incidents and defects

recovery/execution
- Perform Service Requests (e.g. data patching, extraction of data or report, answer usage queries, etc.)
- Build and update knowledge base from incident and problem tickets
- Must comply with client’s standards such as the System Development Life Cycle (SDLC), IT security policies

, best practices, procedures & guidelines

Knowledge/Skills Required
- Strong troubleshooting skills and experience to resolve critical & complex incidents
- Excellent communication skills and ability to handle communication at different levels and

diverse population
- In-depth knowledge of Tableau (and any other programming/scripting language background is preferred)
- Ability to handle multiple tasks simultaneously

Qualifications and experience:

- Experience in working closely with clients providing required services

Top 2 Must have skills / Primary skills

Tableau Administration

Tableau Dashboard Development

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