IT Support Specialist

1 week ago

Jurong, Singapore Thatz International Pte Ltd Full time

Are you seeking the new norm career opportunities?

We are helping **Thatz International Pte Ltd **to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

**Who we are**

Our **DELIVERIES**:

- Quality
- Speed
- Technology
- Right Pricing
- User eXperience

Our **CORE VALUES**:

- Integrity
- System
- Consistency
- Forward Looking
- Humanity, and
- Environmental Friendly

**IT Support Engineer**

Job Title: IT Support Engineer

Work Location: Jurong or Ubi, Singapore

**About the Job**

**Primary Responsibilities**:
2. Follow up, as well as, close all the incidents/issues/requests accordingly.

3. Immediately report and support production by providing solutions when incident occurs.

4. Documentation and improvement on Standard Operating Procedures.

5. Resolving low to moderate complexity issues/requests, such as but not limited to

a. Password resets

b. Account unlocking

c. Provisioning and Updating users in various systems/tools

d. Assist login to O365, Intranet and SharePoint

e. Functionality Questions on common systems

6. To assist in other ICT related projects or activities (such as upgrades, changes, maintenance and relocation).

**Job Requirements**:
1. Higher NITEC or Diploma in IT, Computer Science, Science, Engineering or related qualification.

2. At least 3 years of related experience in IT Service Desk field.

3. Able to work in non-standard working hours, including weekends, if need be.

5. Basic understanding of business ERP systems like SAP is a plus.

6. Basic understanding of scripting software like PowerShell, Windows Scripting Host and KIX is a plus.

7. Customer-oriented, patient and a strong team player.

8. Good communication skills.

9. Able to multitask with mínimal supervision.

**ARE YOU THATZ ONE?**

Get in touch
- Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

Connect with us on Instagram, Facebook, and more to stay updated on our latest offerings, industry insights, and exciting announcements. Join our vibrant online community and reach out further to discover the endless possibilities with our business. Follow us now for more
- STAY SAFE AND HEALTHY TAKE CARE_

**Job Type**: Contract
Contract length: 6 months

Pay: $3,200.00 - $4,000.00 per month

**Experience**:

- IT Service Desk: 3 years (preferred)

Work Location: In person

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