
Team Manager
5 days ago
**Roles & Responsibilities**:
- Support the Operation Manager in managing day-to-day operations of our contact centre by providing coaching and training to the team members.
- Conduct regular transaction monitoring and call reviews to ensure that due procedures and quality standards are strictly adhered to.
- Ensure that training and development plans are in place to address any gaps in staff competency and weaknesses.
- Work across departments to improve business processes and enhance efficiency.
- Deliver operational results within agreed budgets, service levels and business targets.
- Generate daily, weekly and monthly reports to clients and prepare monthly business review.
- Other ad hoc duties as assigned.
**Job Requirements**:
- Minimum 2 year(s) of relevant experience in supervisory role, preferably in a contact centre or customer service environment.
- Tech savvy and has good knowledge of Microsoft Office (Word, Powerpoint & Excel).
- Possess good interpersonal and communication skills, creativity and problem-solving skills.
- Positive and able to motivate team to achieve business targets.
- Good leadership and people management skills.
- Able to work well in a team in a dynamic and fast-paced environment
-
Singapore MHA - Home Team Academy (HTA) Full timeOverview What the role is: The job holder plays a key role in conceptualising and planning learning needs analysis, developing training content and implementing training plans, as well as evaluating training effectiveness in emerging skills for Home Team (HT) officers. He/she ensures that HT officers are equipped with digital skills and knowledge that would...
-
Campaign Manager
1 week ago
Singapore TEAM LEWIS Full time $80,000 - $120,000 per yearAbout TEAM LEWISWe are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented people delivering award-winning campaigns. Expanding client relationships into new markets or services. Making strategic acquisitions. TEAM LEWIS has won many prestigious awards,...
-
Campaign Manager
2 days ago
Singapore TEAM LEWIS Full timeJoin to apply for the Campaign Manager (Social)role at TEAM LEWIS 5 days ago Be among the first 25 applicants Join to apply for the Campaign Manager (Social)role at TEAM LEWIS About TEAM LEWIS We are a global marketing agency that has gone from start-up to multi-national in little over two decades. Our success is due to a combination of factors. Talented...
-
District Manager, Asia and Middle East
2 weeks ago
Singapore TEAM, Inc. Full timeJoin to apply for the District Manager, Asia and Middle East role at TEAM, Inc. The District Manager will be responsible for the safety, operational performance, and achievement of budgets/key performance objectives and profitability of assigned Regional Operations. Job Responsibilities Responsible for the safety, operational performance, and achievement of...
-
Team Manager
5 days ago
Singapore Louis Vuitton Full timePOSTE As a Louis Vuitton Team Manager, you will be an ambassador of the Brand. You will take ownership to lead and coach your team, build Client relationships, proactively foster the achievement of sales goals and ensure that the highest level of Client experience is delivered. You will be responsible to recruit and build highly motivated teams, develop...
-
Singapore HTX (Home Team Science & Technology Agency) Full timeHead, AI Software Engineering, AI Products, Q Team Head, AI Software Engineering, AI Products, Q Team Get AI-powered advice on this job and more exclusive features. The Home Team Science and Technology Agency (HTX)is a statutory board under the Ministry of Home Affairs (MHA)which aims to pioneer innovation solutions and develop world class science and...
-
Junior Management Trainee
7 days ago
Singapore Empire Team Full timeWe are looking for people who will “walk the talk”. There is no such thing as a mundane routine here! Be prepared for an unparalleled environment! Why choose us? 1. Career Development - We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement 2. Travel Opportunities - We...
-
Junior Management Trainee
7 days ago
Singapore Empire Team Full timeWe are looking for people who will “walk the talk”. There is no such thing as a mundane routine here! Be prepared for an unparalleled environment! Why choose us? 1. Career Development - We are determined to provide you with the necessary resources, mentorship, and growth opportunities to fuel your professional advancement 2. Travel Opportunities - We...
-
Analyst
7 days ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeMain Responsibilities (this list is not exhaustive) Working within an investment team to ensure the greatest impact on value for Actis and its’ investors. - Financial modelling to evaluate new investment opportunities - Carry out market research through review of third party research reports, analyse market trends by conducting primary research and...
-
Associate
7 days ago
Singapore ACTIS MANAGER SINGAPORE PTE. LIMITED Full timeWorking as a key member of the Actis global energy infrastructure team based in Singapore, the incumbent will be part of an exciting team to build the franchise of the business in the region. This hands-on role will work on all deal related activities, including financial modelling, investment analysis and preparing investment committee presentations. Main...