E-commerce Associate
1 week ago
Manage the company’s product portfolio on marketplaces where applicable including product upload, product updates, delisting, returns, defects management, replenishments and content updates.
- Plan, organize and execute monthly promotional activities. Liaise with e-marketplaces’ Account Managers for maximizing exposure and support.
- Administrative duties including handling all customer-related engagement in relation to delivery or product issues, special orders, online sales invoices and complaints etc. Ad hoc admin duties whenever needed.
- Able to set up new shops on e-commerce platform.
- Work closely with internal departments to ensure timely shipments and inventory management, and review fulfillment/delivery options at all times.
- Provide analysis & performance reports including daily, weekly and monthly reporting of KPIs and recommending changes to improve performance to achieve profit & loss results.
**Requirements**:
- Diploma with at least 1 year work experience in handling E-commerce platform, such as Lazada, Shopee.
- Good team player who can work independently, self-driven and result oriented.
**Working hours**:
- Monday - Friday (8.30 am to 5.30 pm)
- Saturday (8.30 am to 3.00 pm)
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