Service Support Engineer

2 weeks ago

Pasir Ris, Singapore ROHDE & SCHWARZ GmbH & Co. KG Full time

**Your tasks**:

- Delivers engineering services to customers effectively and on time
- Monitors and maintains customers’ system equipment and performance
- Guides customers through use of equipment safely and effectively
- Explains new features and suggests upgrades to customers
- Builds close relationships with customers
- Generates SLA reports and presents findings to management and customers
- Able to analyze processes and information, identify problems and trends, and develop effective solutions and strategies
- Commitment to providing exceptional service to customers and support to peers
- Resolving conflicts or complaints from customers
- Ability to respond to emergencies on time

**Application tips**:

- Application
- Interview
- Contact persons

**Your qualifications**:

- Hold a diploma/degree in electrical engineering, or relevant engineering in RF
- Willing to travel frequently in the ASEAN region
- Good work ethics and growth mindset
- Open-mindedness and innovative thinking
- Time management skills- reference number:

- Recruiting Contact:
- The Rohde & Schwarz technology group is among the trailblazers when it comes to paving the way for a safer and connected world with its leading solutions in test & measurement, technology systems, and networks & cybersecurity. Founded more than 85 years ago, the group is a reliable partner for industry and government customers around the world. Rohde & Schwarz Singapore is the competence centre in the heart of Asia for sales, systems & projects, service & repair, calibration, R&D and customer support. We aim to bring Rohde & Schwarz's technical competence one step closer to our customers in the region. Together with the Asian subsidiaries and agents we form the integral part of the company's multi-cultural sales and distribution network to service our customers.

**Our offer**:
Flexible working hours within frameworkAttractive compensationGood work-life balanceCareer opportunitiesGlobal network of technology expertsGlobal company & environmentHigh-tech company with excellent productsEstablished mentorship program
- Show more

City/region

Singapore - Loyang (Singapore)

Entry level

Young professionals

Employment Type

Full-time, unlimited

Ref. Number

7384

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