IT Incident Management Analyst

2 weeks ago


Singapore Assurity Trusted Solutions Full time

Assurity Trusted Solutions (ATS) is a wholly-owned subsidiary of the Government Technology Agency (GovTech), incorporated to operate the National Authentication Framework (NAF) and National Certification Authority (NCA). We aim to be the Source of Trust in digital services, and committed to enhancing Trust and High Assurance of digital services by providing secure and convenient identity management solutions.

Are you ready to be part of the only National Certification Authority (NCA) in Singapore which provides high assurance solutions that enable consumers and businesses to enjoy more seamless and safe digital transactions in their everyday lives?

We are looking for an IT Incident Management Analyst to join us in our mission to enhance Singapore’s competitiveness as a trusted ICT hub for citizens and businesses.

**A brief summary of your job responsibility**:

- Perform 24/7 threats and events monitoring for various domains and notify relevant stakeholders if needed
- Support operation and emergency planning and preparedness with relevant authorities
- Conduct fact finding on incident occurrence, impact assessment and severity rating, and triage with relevant agencies if needed
- Correlate information from multiple sources to detect any anomaly of incident reporting and response
- Monitor and log the incident fact finding and investigation, and the status progress
- Inform relevant internal and external stakeholders manage timely investigation and updates, and escalate investigation and post-incident reporting if needed
- Prepare investigation reports and periodic updates with relevant stakeholders

**Requirements**:

- Prefer with 2-5 years’ relevant experiences in Incident management, investigation and report writing
- Prefer with familiarity on IT/Info/Data/Cyber security or ICT incident management best practices
- Able to work independently and contribute as a team player
- Possess good communication and interpersonal skills

Join us and discover a meaningful and exciting career with Assurity Trusted Solutions

The remuneration package will commensurate with your qualifications and
- By submitting your documents, you agree that your personal data may be collected, used and disclosed by Assurity Trusted Solutions Pte. Ltd. (_**_ATS_**_), GovTech and their service providers and agents for the purposes of assessing your suitability for a vacancy with ATS and GovTech and contacting you for future career opportunities. You warrant that where you have disclosed personal data of third parties (e.g. next-of-kin, friends or referees) to ATS, GovTech and their service providers and agents in connection with the abovementioned purposes, you have obtained the prior consent of such third parties for ATS, GovTech and their service providers and agents to collect, use and disclose such personal data for such purposes, in accordance with any applicable laws, regulations and/or guidelines._

**Benefits**
- A wholly-owned subsidiary of GovTech.
- We promote a learning culture and encourage you to grow and learn.
- A competency framework is in place to help you grow your career with us.



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