Customer Relationship Specialist

5 days ago

Singapore BCI CENTRAL SINGAPORE PTE. LTD. Full time

**Why Us?** At BCI we are driven by our vision to create transparency in the construction industry globally. We do so by providing qualified sales information on construction projects, networking session with industrial players, enabling our clients to showcase their product brand via digital marketing platforms, and many more. While the market braces itself for a global recession, BCI is experiencing exponential growth within both the APAC and American regions. **The Roles and Products** We actively looking for a **Customer Relationship Specialist **to be part of our Archify Team. **_Archify _**is a Digital Marketing Platform that enables our clients (building material suppliers) to market their product's brands directly to the user of the platform mainly Design professionals such as architects, designers, and engineers. This role will challenge you to be creative in building professional relationships with our Archify platform users. It's allowed you to maximize your social media creativity, ideas, and communication skills besides enabling you to develop new ideas on how to educate the user on Archify platform benefits. - Engage with current users and educate them on Archify platform features. - Actively looking for new users and supporting them to create their account at Archify. - Dealing with internal stakeholders on technical support. - Be on Archify "Live" talk session - Instagram - Review users' accounts and ensure their project profile is updated with the latest project development. - Visitations to build up relationships and many more **Basic experience is needed as below. If it sounds like a right fit for you, do send your resume today** - 2-3 years working experience as a customer relationship consultant, media consultant, or CSR - Ability to deal with different levels of stakeholders and clients. - Passion for digital marketing or social media - Ready to be challenged - Singapore Citizen.

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