Senior / Business Manager

**Job Highlights**:

- Hybrid Work From Home & Work Life Balance
- Fun Working Environment & Attractive Benefits Package
- Career Development Within a MNC Company

**Job Description**:
NTT DATA Business Solutions offers customers and institutions an extensive portfolio comprised of consulting, managed and co-innovation services based on SAP products and Data & Analytics solutions. With offices in 50 countries currently, NTT DATA Business Solutions helps customers in their transformation to become an intelligent enterprise.

The company is growing, and we are looking for a Business Manager that will be responsible for the development and implementation of Sales /Marketing strategies across the country. The purpose of the role is to sell the annual sales quota for the country with the right mix of licence, services IP and maintenance to deliver on the annual revenue and EBIT budget with the following key responsibilities:
**Key Responsibilities
**Financial Performance**:

- Meet or exceed sales quota by region and revenue streams
- Increasing market share in existing markets and maximise new business development opportunities
- Meet or exceed cost management and operational performance as agreed in Sales budget through monitoring and controlling the Sales Team performance, taking responsibility for profit and loss including cost management of investment in Presales and Solutions to budget
- Deliver Sales revenue and profit forecasts that are accurate and on time

Identify and implement actions to address any variances to budget
- Communicate regularly with the leadership on revenue performance
- Ensure the desired balance between licence sales and services sales is maintained
- Develop and implement sales strategies that ensure that balance align with business strategies

**Sales Excellence**:

- Proactively participate and contribute to organisational development
- Work with peers to ensure sales and delivery teams work effectively together
- Deliver operational improvement plans that ensure delivery of strategy
- Build a consistent sales & marketing framework across all geographies, products and service offerings.
- Exploit the true value of a combined approach to brand building, lead generation and sales conversion
- Develop & execute Marketing Strategy to support & underpin annual business goals
- Set annual sales strategy in line with business goals
- Identify potential improvement areas in internal performance or solution offerings to market and where appropriate, recommend and manage the implementation strategy
- Identification and exploitation of target sectors
- Develop innovative approaches to support lead generation
- To work closely with the consulting business to ensure smooth delivery to customers and customer satisfaction

**Leadership**:

- Support Consulting Manager(s) in the sales/uplift of general services that are delivered by consulting
- Implement a strong culture of discipline through effective hands-on operational management including half yearly performance reviews.
- Provide coaching, mentoring & training to direct reports to guide them with career planning & development
- Promote a professional environment of timely and open communication to ensure team members are aware of news & changes through regular information sharing meetings
- Demonstrate and uphold company values

**Partnership & Collaboration**:

- Deliver sales by creating long term partnerships and to strengthen ongoing business relationships
- Work collaboratively within the NTTD Group to maximise opportunities
- Manage relationship with business partners and principal partners across the country

**Key Performance Measures (KPM)**
- Customer Retention
- Customer Satisfaction
- Sales Quota
- EBIT
- Number of Leads
- Conversion Ratio

**Requirement**:

- 4 - 10 years’ sales experience
- Effective Pipeline Management
- Maximizing customer value and customer satisfaction
- Track sales record of Analytics Solutions and SAP Enterprise and Cloud solution
- Track sales record of SAP Enterprise and Cloud solutions, Managed Services
- Must have knowledge of IT Services
- Deep technology industry experience
- Excellent people and communication skills
- Developed & managed a geographically diverse team
- Developed & implemented internal processes & procedures
- Developed & maintained alliances & partnerships
- Previous senior leadership experience
- Sales & marketing skills
- Negotiation skills

**Key Qualifications, Training & Certifications**
- Bachelor’s degree (or equivalent) in Information Technology or related field of study