Industrial Support Engineer

1 day ago

Changi, Singapore Thales Full time

Location: Singapore, Singapore

Thales people architect solutions that enable two-thirds of planes to take off and land safely. We create in-flight entertainment systems that engross 50 million fliers every year and we develop the avionics that control the world’s largest commercial aircrafts. Our simulators train the next generation of pilots for fighter jets, transporters and search and rescue helicopters. And, together, each and every member of our aerospace team makes a difference.

Thales established its presence in Singapore in 1973 to support the expansion of aerospace-related activities in the Asia-Pacific region. Throughout the last four decades, the company grew from strength to strength and is today involved in the primary businesses of Aerospace (including Air Traffic Management), Defence & Security, Ground Transportation and Digital Identity & Security. Thales today employs over 2,100 people in Singapore across all its business areas.

**Responsibilities**:

- To innovate, improve, implement, evaluate and sustain the engineering/repair processes and capabilities.
- Liaise with Central Engineering for technical related matters to support repair needs.
- Monitor & Escalate support effectiveness (with job prioritization) to TSE Manager. Ensure adequate support to operation's requests and ensure adequate support given to other TSE for capability setup, qualification and relevant technical supports as required.
- New/add-on repair capability buildup and New Product Introduction
- To lead and coordinate with repair shop and product support engineers with regards to the investigation findings and recommended corrective actions
- Support testing procedure/ documentation updating, discrepancies and issues.
- Provide technical judgment and liaise with Central Engineering to provide solution for document, repair process and piece parts discrepancies to prevent work stoppages.
- Evaluate when new consumable and chemicals are introduced to workshop for usage and liaise with Central Engineering to ensure correct new chemicals/ consumable introduction.
- Execution of the investments within MYB budget and account for forecast investment and execution.
- Lead/participate in Lean and Continuous Improvement projects.

**Requirements**:

- Diploma/ Degree in Aerospace/ Aeronautical/ Electronic/ Electrical/ Mechatronics Engineering or equivalent
- Minimum 2 years of relevant working experience in technical support function
- Experience in aviation industry will be an added advantage
- Excellent analytical and troubleshooting skills
- Good and fluent in both written and oral communication skills

**Other Information**:

- Work Location: Changi North Rise
- Working Days: Monday - Friday
- Company transport provided from designated MRT stations.

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