Corporate IT Engineer

3 days ago


Singapore TALENTSIS PTE. LTD. Full time

**Responsibilities**:

- Provide Level 1 and Level 2 support for hardware, software, and network issues.
- Troubleshoot and resolve issues with Windows, macOS, and Microsoft 365.
- Configure and maintain desktops, laptops, and mobile devices.
- Monitor and ensure compliance with endpoint security policies.
- Manage and resolve tickets using ITSM tools like Jira or ServiceNow.
- Assist with onboarding and offboarding, including account setups and hardware preparation.
- Participate in IT infrastructure projects, upgrades, and migrations.

**Requirements**:

- 2+ years of IT support experience.
- Proficiency in Windows, macOS, Active Directory, and networking basics.
- Experience with ITSM tools and remote support platforms.
- Strong communication, problem-solving skills, and customer service focus.Preferred certifications: CompTIA A+, Microsoft Modern Desktop Administrator, or ITIL Foundation.

(EA Reg No: 20C0312)



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