Customer Service Coordinator
3 days ago
Job Description:
General Description:
The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation.
Main Responsibilities:
- Total client satisfaction.
- Coordination of all Customer Service issues within the client's branch office and among colleagues.
- Monitor the quality of the client's services in your branch office.
- Customer Service case updating, logging and filing in ERP system.
- Coordination and solving of CS events and after sales services.
- Documentation for clients, including: Handover packaging, service cards, handover confirmations, maintenance documents, confirmation slips, training templates, etc.
- Coordinate projects according to schedule, economically and to clients satisfaction
- Documentation submission / uploading Reports and CX Commissioning documentation processers
- Follow up and close case closely
- Arrange client RPM and send RPM report on time
- Weekly reports as required by the CS Manager
**Requirements**:
- Strong service sense and skills, good time management, high learning skill.
- Proven ability to build relationships with vendors, internal client and colleagues.
- Good communication and coordination skills.
- A meticulous person.
- Able to work under pressure.
- Immediate availability
Noga Lim Wei Loong
Registration Number: R1329872
EA License Number: 10C3804
People Profilers Pte Ltd, 50 Raffles Place, #19-12, Singapore Land Tower, Singapore 048623
**Required Skills**:
ERP Logging Cards Handover Confirmation Templates Resume Registration Commissioning Data Entry LTD Availability Filing Time Management Vendors Pressure Documentation Customer Service Maintenance Communication Sales Training Management
-
Customer Service Officer
5 days ago
Singapore Customer Service Officer (Luxurious Beauty Spa) Full time**- Prestigious Beauty Company (Luxurious Skin & Body Spa)** ** Competitive BASIC & Attractive Company Benefits** ** Great working environment** ** Location: Town/Central** ** Full-time position; 5.5 days work week** **Responsibilities**: - Greet and receive walk-in customers, telephone inquiries - Schedule booking of appointment for beauty treatments,...
-
Customer Service Coordinator
1 week ago
Singapore HONGTAI SERVICE PTE. LTD. Full timeJob Responsibilities: - Handle enquiries about our services through multiple platforms. - follow up closely to close the deal. - Create bookings, manage schedules and reminder cleaners for upcoming jobs - Follow up and send reminders on outstanding payments. - Manage and solve Customer's complaints and feedback promptly. - Support the operations in the...
-
customer service coordinator
1 week ago
Singapore HONGTAI SERVICE PTE. LTD. Full time $35,000 - $55,000 per yearJob Responsibilities:Handle enquiries about our services through multiple platforms.follow up closely to close the deal.Create bookings, manage schedules and reminder cleaners for upcoming jobsFollow up and send reminders on outstanding payments.Manage and solve Customer's complaints and feedback promptly.Support the operations in the daily activities.Job...
-
Customer Service Coordinator
1 week ago
Singapore JOBALLY PTE. LTD. Full time**Customer Service Coordinator** The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. - Total client satisfaction. -...
-
Customer Service Coordinator
1 week ago
Singapore Convergint Singapore Pte Ltd Full time**General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: Total...
-
Customer Service Coordinator
7 days ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full time**General Description**: The position of the Customer Service Coordinator is responsible for providing support to System and Customer Service Department as well as providing our customers with the highest level of service. This position will also be responsible for customer service as well as data entry, documentation. **Main Responsibilities**: - Total...
-
Customer Service Coordinator
2 days ago
Singapore BLUE ELECTRIC PTE. LTD. Full timeStandby/Onsite to attend to service calls and customers’ needs - Project coordination involving handling progress schedule of projects, assist with schedule and placement of work orders of new/ongoing projects - Site inspection and ensure the quality of work are achieved and comply with authorities/customers’ needs - Monitor project plans, handle...
-
Inter-cultural Relations Coordinator
3 days ago
Singapore SINGAPORE AREA COORDINATOR Full time**JOB SUMMARY** This position is located in the Fleet and Family Support Office (FFSO) at Singapore Area Coordinator (SAC). The primary purpose of this position is to provide Intercultural Relations (ICR) programs and services to military members, retirees, family members and eligible customers. **DUTIES AND RESPONSIBILITIES** - Serves as non-clinical...
-
Customer Service Coordinator
1 week ago
Singapore CONVERGINT SINGAPORE PTE. LTD. Full time**Thriving the CONVERGINT Way** Convergint is a leading global systems integrator dedicated to achieving service excellence. Our collaborative approach with partners and manufacturers enables us to provide a wide array of solutions to enterprise customers. What sets us apart is our unique culture, which is shaped by our unwavering commitment to our Values...
-
Customer Service Coordinator
3 days ago
Singapore EMZ DERMA LAB PTE. LTD. Full timeWe are seeking for a Customer Service Coordinator that delights in providing special customer service to Groom and inculcate Service Etiquette in skincare manufacturing Division. **Key Responsibilities**: - Familiar with diverse corporate and personal grooming standards to meet customers expectations. - Responding promptly to customer inquiries on skin...