Cpf Rollout Support Analyst

**Company Description**
“To be the most loved everyday food and groceries destination” - that’s our mission at foodpanda (small ‘f’).

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are looking for enthusiastic problem solvers to join us in scaling our platform, to digitalise businesses in Asia, uplift rider livelihoods and build a hyper-convenient platform for our customers. If you love working with technology to create solutions and are not afraid to roll up your sleeves to get things done, you will find your tribe here at foodpanda. Our diverse and high-performing team comprises people from more than 60 nationalities, and we welcome all experiences, backgrounds, and perspectives.

We are seeking a **CPF Rollout Support Analyst** to support logistics operations in the Singapore market. In this role, you will report to the Specialist, Rider Loyalty, and focus on monitoring rider-related data while assisting with the rider CPF rollout project.

**Contract Duration**: 6 Months (Starting early March 2025)

**Responsibilities**:

- Generate and refine data queries based on rider-related data, ensuring high levels of accuracy and reliability.
- Continuously monitor rider data to identify discrepancies and proactively detect potential fraudulent activities.
- Collaborate with the logistics team to support the CPF rollout project, ensuring that rider payments are processed accurately and efficiently while helping streamline operational processes.
- Analyze trends in rider CPF contributions, investigate fluctuations, and flag potential issues to the team.
- Provide support for other ad-hoc projects and tasks as required.

**Qualifications**
- Proficiency in using SQL to write complex queries and decent understanding of relational databases
- Experience using other programming languages such as Python (pandas, NumPy,Matplotlib), and BI tools such as Tableau preferred.
- Strong affinity for working with data and numbers, coupled with excellent attention to detail.
- Open-minded, eager to learn, and enthusiastic about gaining insights into the business.
- Proactive and accountable in managing responsibilities.
- Comfortable challenging the status quo and speaking up to raise concerns when necessary.

**Additional Information** What we offer**:

- A dynamic and challenging work environment.
- A company committed to developing you personally and professionally.
- A great working atmosphere with regular company and team events.
- A vibrant and international team committed to diversity and inclusion.
- Responsibility from day one in a fast growing and global company.
- Other benefits include free food, health and dental insurance, and learning and development opportunities

Our parent company, Delivery Hero, is a global leader in the food delivery industry processing over 3 million orders every day and operating in 40+ markets in the world, with 18,000 employees and approximately 500,000+ restaurant partners.