Singapore Supply Chain Executive

**Site Name**: Singapore - Rochester Park
**Posted Date**: May 2 2025

The Supply Chain Executive conducts and transacts customer service and logistics processes for the supply of products inbound to the LOC and outbound to its first trade customers to achieve optimal customer service levels and maximize the On-Time-In-Full KPI, thereby supporting the commercial ambition. This role includes sales order entry/management and invoice processing with first trade customers and, in some businesses, extends to managing collaborative relationships with individual wholesalers and retailers. The Supply Chain Executive works with their peers in the local customs clearance LSP(s) and repacker(s). The Supply Chain Executive will initiate and support several 'exceptional' processes to manage supply chain events and changes, such as supplying batch-level data to support stock-at-risk identification and physical destruction of products following write-offs.

**Key Responsibilities**

This role will provide YOU the opportunity to lead key activities as follows:

- Execute the outbound customer service and order management to first trade customers, including order placement, invoicing, and customer complaints processes.
- Ensure the integrity of material master and customer data (for logistics movements and order/invoice processing) within the local systems used.
- Inform distributors/customers and LSPs of planned inbound supply and notify them of stock shortages or stock-outs that will impact supply.
- Generate/identify stock-at-risk due to shelf-life/saleable date expiration; manage any required product returns to the site.
- Liaise between the multiple supply chain planning teams (regional, local) and the LOC to consolidate and implement required actions on stock-at-risk, including the implementation of write-offs across required functions.
- Manage local processes and liaise with LSPs, GSK Regulatory, and local authorities to manage logistics activities for pack changes, discontinuations, first-time new product importation, free samples, clinical trial deliveries, tender samples, etc.
- Initiate internal processes to flag missing, out-of-spec, or damaged inbound stock and support investigations with LSP/LOC/SCP.
- Liaise with pharma logistics (e.g., control tower, site dispatch teams) to ensure complete documentation to support the inbound flow of products.
- Coordinate and execute ad-hoc and/or regular subcontract packing, including re-work, conversion, and combination of packs. Manage the scheduling of subcontract packing, the physical provision of required materials, and communication back into supply chain/commercial of product availability. Ensure visibility of inventory to the supply chain throughout the repacking process.
- Execute logistics activities in compliance with GSK quality and EHS standards.

**_ Why you?_**

**Basic Qualifications**

We are looking for professionals with these required skills to achieve our goals:

- University degree, preferably in supply chain management or logistics.
- A minimum of 5 years’ experience in supply chain, logistics, and related activities such as customer service, planning, stock management, KPIs, and systems (SAP, HANA).
- Experience in managing fast-paced crisis/issue management situations.
- Strong influential and negotiation skills and experienced with stakeholder management.
- High learning agility.
- Excellent written and spoken English.

**Preferred Qualifications**

If you have the following characteristics, it would be a plus:

- Recognized professional qualification/certification preferred (e.g., Orange Belt, operational experience, etc.).
- Knowledge of cGxP requirements is an asset.
- Demonstrated experience in managing transformation and change is an asset.
- Operational experience in an international context is being sought in addition to business knowledge.

**Why GSK?**

**Uniting science, technology and talent to get ahead of disease together.**

GSK is a global biopharma company with a special purpose - to unite science, technology and talent to get ahead of disease together - so we can positively impact the health of billions of people and deliver stronger, more sustainable shareholder returns - as an organisation where people can thrive. We prevent and treat disease with vaccines, specialty and general medicines. We focus on the science of the immune system and the use of new platform and data technologies, investing in four core therapeutic areas (infectious diseases, HIV, respiratory/ immunology and oncology).

Our success absolutely depends on our people. While getting ahead of disease together is about our ambition for patients and shareholders, it’s also about making GSK a place where people can thrive. We want GSK to be a place where people feel inspired, encouraged and challenged to be the best they can be. A place where they can be themselves - feeling welcome, valued, and included. Where they can keep growing and look after their wellbeing. S