Telemarketers

3 days ago


Downtown Core, Singapore HL Assurance Pte Ltd Full time

**Responsibilities**:
Reporting to the Senior Team Leader/ Senior Relationship Officer, you shall be responsible to
- Perform outbound sales calls to customers (existing and of affinitive partners) to promote, cross or upsell insurance needs, our products and services using telephone as the main medium of contact
- Responsible for incoming pre-sales enquiries, sales, post-sale customer service and on-going customer relationship management
- Deliver an excellent level of customer service and develop relationships with customers to maximize sales potential, retention and renewal and to ensure total customers satisfaction
- Ensure monthly KPIs (Call Performance and Sales Targets) are met and exceeded
- Well versed in insurance products and services
- Assist to handle incoming calls from the general line where necessary, e.g. insufficient manpower or high call volume

**Job Requirements**:

- Minimum Diploma/ GCE ‘O’ level with at least 3 years of relevant work experience doing outbound sales preferably in call centre environment and general insurance industry
- Possess General Insurance certifications (BCP, PGI and HI if applicable) and basic computing skills
- Energetic, outgoing personality, customer and service oriented
- Fast learner, able to work independently and as a team
- Possess great initiative and positive working and learning attitude
- Able to converse fluently in both English and Mandarin (to handle majority of our Chinese-speaking customers)
- Excellent interpersonal and communication skills

**Other Information and Benefits**
- 5-day work week (Mon
- Fri, 9 am - 6 pm)
- Walking distance from Tanjong Pagar MRT
- Attractive remuneration package, monthly and quarterly commission, annual leave entitlement, outpatient and dental benefits, group hospitalization and surgical, personal accident and term life insurance, etc.

**Your Career, Our Passion - COME JOIN US NOW**

**Job Types**: Full-time, Permanent

Pay: $2,000.00 - $3,500.00 per month

**Benefits**:

- Dental insurance
- Health insurance
- Professional development
- Promotion to permanent employee

Schedule:

- Monday to Friday

Supplemental Pay:

- Commission pay
- Performance bonus

**Experience**:

- Sales: 2 years (preferred)

License/Certification:

- insurance certification (preferred)

Work Location: In person


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