Data Centre Engineer
5 days ago
**Role Overview**
As a **DC Inventory & Asset Technician**, you will play a vital role in managing hardware inventory and asset management within our data centre and IT operations. This includes handling warranty claims, coordinating vendor RMAs, tracking inventory, and ensuring compliance with security policies.
**Key Responsibilities**
- Execute assigned tasks and escalate issues during periods of high workload or escalation.
- Coordinate with suppliers to process warranty claims and handle Return Merchandise Authorization (RMA) of failed hardware devices.
- Use process knowledge and sound judgment to complete tasks independently.
- Maintain accurate records in inventory management systems (e.g., CMDB, asset repositories).
- Perform physical inventory tracking, staging, and assist in reconciling discrepancies.
- Conduct secure destruction of data-bearing devices (DBD) per SLAs and company policies.
- Inform management of stock shortages and escalate issues as necessary.
- Adhere to company security and data management policies at all times.
**Requirements**:
- ITE Nitec / Higher Nitec or Diploma in IT, Computer Engineering, or related field.
- 1-2 years of experience in warehouse/supply chain management within an IT environment, inventory management, retail, or related sectors.
- Ability to perform physical tasks such as standing, walking, lifting, and working at heights, with or without equipment assistance.
- Strong communication skills in English (verbal and written) to support regional and global teams.
- A proactive desire to learn, develop, and enhance technical and operational skills.
**Preferred Skills & Attributes**
- Detail-oriented with strong organizational skills.
- Capable of working independently and escalating issues when needed.
- Familiarity with inventory management or asset management systems is a plus.
**Work Location**:North / West.
**Working Hours**:830am to 530pm
(EA Reg No: 20C0312)
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