Credit Manager

6 days ago

Singapore NEW PARK PROPERTY PTE. LTD. Full time

The Credit Manager will manage the overall credit and receivable collection functions of the hotel in the most efficient manner in order to minimize the non-payment of accounts and potential bad debts. He/she is responsible for the efficient and effective operation of the Credit Department, ensuring that strong and open communication lines are maintained with the Director of Finance. The Credit Manager is also responsible for hotel credit policies and procedures, ensuring all adhered by relevant departments.

Primary Responsibilities

and professionally. The credit worthiness of all applicants is formally checked and approval

must be received from the Financial Controller.
- Review the credit worthiness of all existing non-Accor approved clients on a yearly basis.

City Ledger
- Ensure all invoices / statements are issued on a timely basis.
- Monitor the prompt follow-up of all overdue accounts and minimize the recovery delay.
- Implement effective inquiry response procedure for guests and management.
- Ensure all travel agent commissions are timely processed and paid.
- Report on monthly accounts receivable ageing analysis and detailed accounts’ ledgers.
- Conduct credit meetings at least once a month.
- Attend Credit Managers meetings to keep up to date knowledge of credit risks.
- Appropriately manage all delinquent accounts, liaising with debt collectors where needed.
- Review and recommend accounts to be written off, providing appropriate documentation.

Guest Ledger and liaison with Front Office
- Liaise between Finance Department and Front Office.
- Ensure PX and PM accounts are checked on daily basis and transferred to city ledger within

48hrs from the departure date.
- Review the Advance Deposit ledger to ensure all the balances are either current or for future

date.
- Inform Front Office Manager of any deviations from policy by Front Office Team that may come

to his/ her attention.
- Ensure guest refunds are processed in a timely manner as per the hotel policy; with all

supporting paperwork and required authorizations.
- To be ready and responsible when assigned to perform any other duties as designated by

higher management.

Knowledge and Experience
- Diploma in Hotel related field
- Minimum of 3 years of relevant experience in the hospitality industry in a similar capacity
- Strong network with Credit Managers in Hospitality

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