Customer Technical Support
7 days ago
Industry/ Organization Type: Manufacturing & Production
- Position Title**:Customer Technical Support Representative (Helpdesk)/ IT Support Helpdesk**:
- Working Location: Redhill (Near to the MRT)
- Working Hours**:5 days a week, Monday-Friday (8 AM- 5:15 PM, Flexi Hours)**:
- Salary Package**:Basic Salary + Fixed Allowance + AWS + Team KPI Bonus + Variable Bonus + Medical Benefits**:
- Duration: Permanent
**Key Responsibilities**
- Provide first-level troubleshooting to customers via phone call
- Assign field service jobs to technician
- Input data into the customer database
- Compile documents for customer
- Liaise with HQ on all customer support system matters
**APPLY NOW**
- A Level/Higher Nitec qualification
- 1 year of working experience
- Good communication skills
- Analytical problem solving and troubleshooting skills
- Preferred with some basic knowledge of computer networking
Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781
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