Ms Engineer

1 week ago

Singapore NTT SINGAPORE PTE. LTD. Full time

The MS Engineer is responsible for providing a service to clients by proactively identifying and resolving technical incidents and problems. Through preemptive service incident and resolution activities, as well as product reviews, operational improvements, operational practices, and quality assurance this role will maintain a high level of service to clients. Their primary objective is to ensure zero missed service level agreement (SLA) conditions.The MS Engineer s responsible for managing tickets of low to high complexity.

**Key Roles and Responsibilities**:

- Ensure that assigned infrastructure at the client site is configured, installed, tested, and operational
- Identify problems and errors prior to or when it occurs and log all such incidents in a timely manner with the required level of detail
- Assist in analyzing, assigning, and escalating support calls
- Investigate third line support calls assigned and identify the root cause of incidents and problems
- Report and escalate issues to 3rd party vendors if necessary
- Provide onsite technical support to clients and provide field engineering services to clients
- Conduct a monthly random review of incidents and service requests, analyze and recommend improvement in quality
- Provide continuous feedback to clients and affected parties and update all systems and/or portals as prescribed by NTT
- Proactively identify opportunities for work optimization including opportunities for automation of work

**Knowledge, Skills, and Attributes**:

- Ability to communicate and work across different cultures and social groups
- Ability to plan activities and projects well in advance, and takes into account possible changing circumstances
- Ability to maintain a positive outlook at work
- Ability to work well in a pressurized environment
- Ability to work hard and put in longer hours when it is necessary
- Ability to adapt to changing circumstances
- Ability to place clients at the forefront of all interactions, understanding their requirements, and creating a positive client experience throughout the total client journey

**Academic Qualifications**
- Advanced diploma, degree, or relevant qualification in IT/Computing (or demonstrated equivalent work experience)

**Required Experience**:

- Demonstrated work experience
- Demonstrated experience required in Engineering function within a medium to large ICT organization
- Demonstrated experience of Managed Services
- Demonstrated working knowledge of ITIL processes
- Demonstrated experience working with vendors and/or 3rd parties

  • IT Engineer

    6 days ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time

    Company Allinton Engineer & Trading Pte Ltd Designation IT Engineer Date Listed 27 Oct 2025 Job Type Entry Level / Junior Executive - Intern/TS Job Period Immediate Start, For At Least 3 Months Profession IT / Information Technology Industry Computer and IT Location Name 331 Jalan Besar, Singapore Address 331 Jln Besar, Singapore...

  • IT Engineer

    2 weeks ago

    Singapore Allinton Engineer & Trading Pte Ltd Full time $96,000 - $180,000 per year

    CompanyAllinton Engineer & Trading Pte LtdDesignationIT EngineerDate Listed27 Oct 2025Job TypeEntry Level / Junior ExecutiveIntern/TSJob PeriodImmediate Start, For At Least 3 MonthsProfessionIT / Information TechnologyIndustryComputer and ITLocation Name331 Jalan Besar, SingaporeAddress331 Jln Besar, Singapore 208983MapAllowance / Remuneration$800 - 1,500...

  • Ms Engineer

    1 day ago

    Central Singapore NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Ms Engineer L1-1

    3 days ago

    Central Singapore NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Ms Teams System Engineer

    3 days ago

    Singapore Wipro Limited Full time

    Singapore, Singapore - Tech Hiring - 3070567 **Job Description**: - **Primary Skills -MS Teams**: - ** Secondary Skills - **Exchange On-Premise, M365 - Be the team member for the customer on MS Teams/Skype Related BAU Services - Good experience of integrating enterprise Voice & Video. - Good Understanding on concepts of basic Telecom with different...

  • Ms Engineer

    1 week ago

    Central Singapore NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Software Engineer

    6 days ago

    Singapore Volt Singapore Full time

    We are currently helping one of our **MNC clients** to recruit for a newly created permanent **Software Engineer** role. **Responsibilities**: Requirements Analysis - Collaborate with end-users & partners to understand their Software requirements - Conduct detailed analysis of data needs & translate requirements into technical specifications Software...

  • R&D Electrical Engineer

    5 days ago

    Singapore Cielo Talent Full time

    A leading technology company in Singapore is seeking a highly skilled R&D Electrical Engineer to join their innovative team. In this role, you will design precision analog circuits and high voltage amplifiers for advanced LC/MS systems. Candidates should possess a Bachelor's, Master's, or PhD in Electrical Engineering with over 4 years of experience. Join a...

  • Ms Engineer

    2 weeks ago

    Central Singapore NTT Ltd Full time

    At NTT we believe that by using innovative technology we can solve global challenges and create a world that is sustainable and secure. We are looking for curious people, from diverse backgrounds, that are keen to work in a fast-paced and agile environment. At NTT we trust our employees to do the right thing, even when no one is watching, which is why we...

  • Senior Software Engineer – LC/MS Instrumentation

    5 days ago

    Singapore Cielo Talent Full time

    A leading technology organization in Singapore is seeking a Senior Software Engineer to enhance next-generation LC/MS instrumentation. The engineer will design and implement software solutions, engage in hands-on development, and contribute to a collaborative Agile team. Applicants should have over 5 years of relevant experience and proficiency in C#, .NET,...