Assistant Outlet Manager

5 days ago

Singapore NIWA PTE. LTD. Full time

**Umisushi is going halal**:
We are looking for a dynamic and experienced **Assistant Outlet Manager.**You will be responsible for the daily operations and service delivery of assigned outlet. You will also be involved in the execution of marketing and promotional strategies for the brand.

**Responsibilities**
- Assist the Area Manager in outlet operations to ensure compliance with health and safety standards as well as food handling hygiene standard
- Oversees smooth operations of up to 3 outlets
- Plan and maintain a safe level of outlet inventory and ensure strict receiving, checking and storage procedures of products for the outlet operation
- Perform food quality and customer service checks
- Be knowledgeable in MOM regulations and laws
- Plan staff schedule to maximise manpower resources and productivity, monitor and control labour cost through effective manpower scheduling and monitor staff leave
- Reduce operating cost and wastage, increase profitability through proper cost cutting measure
- Analyse monthly P&L and take actions for improvement of results
- Ensure accuracy in petty cash claims and maintain accurate records
- Ensure accuracy of all sales takings including cash deposits and credit card and nets payments
- Ensure all cash takings of outlets are promptly deposited
- Handle all outlet administrative duties and submit all necessary records and paperwork to corporate office on time
- Conduct monthly stock checks and take of all inventories
- Conduct staff training at outlets
- Enforce discipline and ensure proper conduct of all staff whereby create a high level of morale amongst the staff in outlet
- Conduct performance appraisal for all staff
- Recruit non-managerial staff and follow-though with their appointment letters and uniforms with Corporate HR
- Ensure and upkeep maintenance and appearance of outlets, equipment and fixtures
- Handle customer feedbacks and complaints.
- Ensure proper coordination and execution of promotions and marketing activities developed by Marketing Department
- Ad-hoc duties as assigned.

**Requirements**:

- ‘O’ level or minimum 2 years’ experience in similar role/position
- Experience in supervising, training staff and team building
- Good interpersonal and communication skills
- Good organizational and time management skills

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