Kyc Onboarding Specialist

4 days ago

Downtown Core, Singapore FOMO Pay Pte. Ltd. Full time

**Join and Grow with us**

At FOMO Pay, we are committed to breakthrough innovation in payment methods to disrupt tradition. Here, you will work alongside Company leaders who are pioneers in the industry with proven experience in leading and building the future of digital payment and global banking technologies and solutions. We offer an inclusive, supportive, and continuous learning culture where everyone can grow to be their best selves and advance in their personal and professional goals.

**Key Responsibilities**:

- Responsible for existing client support and new client onboarding process in FOMO ibank and digital payment token (DPT) solutions
- Engage new clients in the collection of detailed client information and supporting documentation required for their successful onboarding
- Understand compliance and KYC requirements for onboarding, liasing with compliance team to complete client onboarding
- Support to drive process enhancement, identify and implement strategic improvements and enhancements to existing systems, policies and guidelines to improve overall efficiency and enhance client experience
- Build and maintain excellent relationships with existing and new clients and other stakeholders
- Support the Business Development team as required

**Requirements**:

- Degree in Business/Economics/Sales & Marketing or equivalent
- Minimum 2 years of working experience in cross-border payment/remittance industry / FX industry / DPT industry
- Entrepreneurial and able to work in fast-paced environment with numerous stakeholders
- Resourceful and independent with good problem-solving skills
- Strong communication and relationship-building skills
- Fluent in both English and Mandarin (able to communicate with Chinese-speaking associates). Additional Asian languages would be advantageous to communicate with clients in the international market
- Good understanding of technology solutions, specifically towards financial services industry preferred

Our Perks and Benefits
- Competitive Compensation and Benefit Package
- Group Hospitalisation and Medical Insurance
- Fun and Dynamic Environment with plenty of learning and growth opportunities
- Career Advancement
- Professional Development Training Workshops
- Team Building Sessions

**Job Types**: Full-time, Permanent

**Salary**: $4,000.00 - $5,000.00 per month

**Benefits**:

- Dental insurance
- Health insurance

Schedule:

- Monday to Friday

**Education**:

- Bachelor's or equivalent (preferred)

**Experience**:

- cross-border payment, remittance, FX, DPT: 2 years (preferred)

Work Location: In person

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