Credit Controller

6 days ago


Singapore Booking.com Full time

Role Description:
**About Us**:
**Role Title: Credit Controller - Vietnamese Speaking**

**Key Responsibilities**
- Identify and collect overdue accounts to minimize outstanding debts
- Contact customers regarding overdue accounts to settle balances immediately in full
- Monitor overdue debtors, identify and action significant collection risk issues and minimize overall DSO bad debt and write off.
- Communicate proactively and clearly with internal and external customers on significant issues to indicate progress and to resolve issues
- Ensure that allocation issues are handled satisfactorily by working closely with the Accounts Receivable Team
- Ensure adherence to company policies and applicable governmental regulations

**Years of relevant Job Knowledge**
- Basic Job Knowledge (3 - 5 years)

**Requirements of special knowledge/skills**
- Strong interpersonal skills
- Strong work ethic; self-directed and resourceful
- Solution oriented and result driven
- Proactive, flexible and capable of working independently as well as working in a team
- Good communication and analytical skills
- Ability to multi-task & flexible attitude
- Negotiating skills
- Business proficient in English and Vietnamese
- Hybrid work arrangements - this role is required for 40% in person office attendance per week

**Benefits & Perks - Global Impact, Personal Relevance**
- Annual paid time off and generous paid leave scheme including: parent, grandparent, bereavement, and care leave
- Hybrid working including flexible working arrangements, and up to 20 days per year working from abroad (home country)

Diversity, Equity & Inclusion have been a core part of our company culture since day one. This ongoing journey starts with our very own employees, who represent over 140 nationalities and a wide range of ethnic and social backgrounds, genders and sexual orientations.

**Application Process**:

- Let’s go places together: How we Hire


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