Business Risk and Control Sr Officer I

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At **Citi**, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

**Shape your Career with Citi**

We’re currently looking for a high caliber professional to join our team as Senior Vice President, Business Risk and Control Sr Officer I- Hybrid (Internal Job Title: Business Risk and Control Sr Officer I - C14) based in, Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

- Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
- We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
- We empower our employees to manage their financial well-being and help them plan for the future.
- Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
- We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
- We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

This position is for a Senior Vice President and is a strategic and execution-oriented management position accountable for quality assurance of control, monitoring, and testing design. This SVP reports into the Program Director for the Strategy, Governance and Automation (SGA) team. Initial responsibilities will be to quickly build the team to begin QA execution late 2024 and early 2025. This effort will require coordination across APAC, EMEA, and LATAM to ensure consistency across QA teams and Central Control Capabilities leadership across the globe. This individual must ensure their team delivers the utmost quality output, continually incorporate best practices and improvements across key deliverables.

This leader will lead and direct a team of approximately 5 individuals which will be 1 of 3 QA teams across the globe.

Excellent management and communication skills are required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide and influence others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. The role necessitates a degree of responsibility over technical strategy.

**In this role, you’re expected to**:

- Supports Controls Testing Utility by assuring the quality of Control Design Assessments (CDA), Monitoring Design Assessments (MDA) and Testing Design Assessments (TDA).
- Management of the Quality Assurance team including initial hiring, developing processes, and oversight of QA work and reporting of QA results.
- Performs decision-making of QA activity, which includes approving/signing-off, undertaking escalations, and owning Internal Audit and issue management related actions.
- Maintains resource forecast for own team as well as forecasting for successful QA execution.
- Handles interactions with senior managers at Director or Managing Director levels.
- Develops and drives quality-checking routines to ensure compliance with all relevant policies, operating guides, and owned control testing.
- Supports team members on topics ranging from testing design and execution to performance management and control testing platforms basics.
- Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
- Maintains relationships and drives accountability with partners and stakeholders to drive control testing's success in support of the business's strategy.
- Supports other relevant work efforts of department where needed and as directed by their manager.
- 10+ years relevant experience, 5+ years in Risk & Controls roles, 5+ years of direct management experience preferred.
- Good understanding of MCA (Managers Control Assessment) framework and processes including Control Design Assessment (CDA), Monitoring Design Assessment (MDA),