Senior Product Specialist

**What we offer**

SUMMARY

The SAP Procurement Product Team drives innovation and thought leadership across the source to pay processes. This benefits buyers and suppliers by enabling companies to sell physical, digital, and subscription-based goods as a service and by monetizing subscriptions and real-time usage-based services. SAP S/4HANA is the single source of information for customers on their digital journey: planning, execution and analysis, prediction to simulation, all in real-time within one system, integrated with SAP C/4HANA, SAP Ariba, and Fieldglass.

This role combines deep product expertise with a strong strategic understanding of our SAP Procurement product portfolio with a deep understanding of the customer’s situation and point of view, and excellent planning and communication skills. The person working in this role will be working as a multiplier and enabler making SAP Procurement products better understood and easier to consume for our customers. The person works also closely together with the global market units to identify region specific requirements to streamline communication and input for prioritization towards the product management team.

ROLE

In this role you will
- Closely collaborate with Customer Success, Partner Management, Partners, Strategic Customers, and Product Management
- Enable customer-facing team to consult customers on our product’s current upcoming features and capabilities
- Actively support adoption & successful utilization of our products in the market
- Ensure excellent content for customer communication collaterals
- Support and drive customer engagement initiatives, early adopter care programs, and other customer-related product activities

EXPECTATIONS AND TASKS
- Analyzes, defines, implements and executes quality and test related activities according to a given quality
- and test strategy for the product area.
- Creates a detailed test design incl. test system landscape requirements and product standards, prepares tests (customizing & master data), authors and executes manual and/or automated tests.
- Analyzes test results (issues) and takes appropriate follow-up actions.
- Has basic product domain knowledge including relevant business processes & scenarios and a basic understanding of customer needs.
- Active participation in Scrum meetings and demos.
- Has proficient knowledge about relevant product and process standards, important legal requirements as well as quality assurance and test related tools.
- Has basic knowledge and technical competencies of relevant programming languages and related development tools and processes

ROLE REQUIREMENTS
- Deep Product Expertise for one of our Procurement Products
- A Post Graduate Degree in Business Administration or similar
- Excellent presentation, communication and networking skills, ideally combined with a strong sense for influencing and messaging
- Strong and proven expectation management skills
- Strategic analytical thinking and decision-making skills
- Entrepreneurial and “can-do” attitude, capable of continuously adapting to changes and adjusting focus in a fast-moving changing environment
- A strong motivator, mindful & inclusive team player with a humble and positive mindset
- Excellent written, verbal, communication and presentation skills in English
- 4+ years of work experience including a proven track record of customer-facing experience with proven understanding of implementation support
- Experience in working with customer-facing groups and customers
- Strong enablement and multiplier skills
- Excellent understanding of SAP‘s Procurement product strategy and product portfolio
**We are SAP**

**Our inclusion promise**
SAP’s culture of inclusion, focus on health and well-being, and flexible working models help ensure that everyone - regardless of background - feels included and can run at their best. At SAP, we believe we are made stronger by the unique capabilities and qualities that each person brings to our company, and we invest in our employees to inspire confidence and help everyone realize their full potential. We ultimately believe in unleashing all talent and creating a better and more equitable world.

EOE AA M/F/Vet/Disability:
Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.

Requisition ID:327135 | Work Area: Solution and Product Management | Expected Travel: 0 - 10% | Career Status: Professional | Employment Type: Regular Full Time |