Service Engineer
5 days ago
Key Responsibilities
- Responsible for carrying out service jobs depending on qualification (remotely and/or on-site)
- System installation and/or coordination of system installation
- Commissioning of systems with Festo products
- Energy saving services
- Product repairs
- Programming services of Festo PLC
- Optimization/modernization of systems
- Customer-specific workshops
- And other services in service catalogue
- Documentation and reporting of service activities
- Failure identification, root cause analysis, identification of suitable measures, fault clearance, implementation of improvement measures of Festo products
- Development, maintenance and execution of test and simulation (after sales) in the Festo Experience Center
- To observe any potential of process change opportunity
- Respond to customers’ technical inquiries and ensured adherence to the agreed target setting
- Supports Sales Engineer, including site visit, in defining the right price and conditions for a service
- To perform any ad hoc task been assigned from time to time
**Job Requirements**
- Bachelor’s Degree in Mechatronic or Electrical
- Diploma can be considered based on work experience
- Customer service oriented
- Good interpersonal and communication skills
- Good spoken and written in English
- Experience in Control system, PLC programming (Festo, Siemens, Omron, Allan Bradley, and/or Beckhoff), sensors, motor controller, servo motor, and/or remote IO, and
- Knowledge in Compressed air preparation, energy saving, pneumatic actuators, control valves, and/or process valves
**What you can expect from us**:
- You will be joining a German multinational with national and global prestige, recognized as a technological.
- Leader in the market of components and solutions for industrial automation.
- The reconciliation of family and professional life is important to us, which is why we have implemented teleworking twice/week.
- We respect rest time, favoring digital disconnection.
- You will be able to have a broad vision of the business through participation in transversal projects in which, in addition to learning, you will be able to contribute.
- Continuous improvement through training and professional development opportunities.
- Working in a good working environment. We are looking for people with a proactive attitude, a desire to learn, a spirit of self-improvement, a capacity for work and determination in decision-making.
If you want to contribute to the sustainable development of a dynamic company, committed to its surroundings and environment, and you think you have the values and attitude we need.
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