Sr. Advisor, Software Support
4 days ago
Deltek is hiring an experienced Select Care Manager (Software Support Advisor) to support our Costpoint and Vantage enterprise clients. You will be the main POC and liaison between our customers and various teams within Deltek. This is a remote role within the US, ideally based East Coast or Central.
Serve as a liaison to clients who enroll in our highest level of support
- Manage a portfolio of customers and be responsible for the overall success of the support relationship
- Become an advocate of the client by championing their business needs
- Manage client escalations, often facilitating and running point for cross functional team issue resolution
- Effectively communicate externally with a client's IT staff, Accounting staff, and their E-team
- Effectively communicate internally with Support, Cloud Ops, Engineering, Product Marketing, and Sales
- Proactively engages Senior leadership when needed to ensure quick resolution of support cases
**Qualifications**
- BS/CS or equivalent work experience
- 5 plus yrs experience in a customer service facing environment
- 3 plus yrs experience in software support
- Strong verbal and written communication skills
- Experience with high level escalations
- Financial/Accounting background preferred
- Knowledge of Costpoint or Vision Project ERP solutions a plus
- Ability to comprehend and articulate Deltek's software development lifecycle and supporting technologies
**Travel Requirements**
No
-
Sr, Account Manager
1 week ago
East Coast, Singapore Brave Software Inc. Full time**About Brave**: Brave is on a mission to protect the human right to privacy online. We’ve built a free web browser that blocks creepy ads and trackers by default, a private search engine with a _truly_ independent index, a browser-native crypto wallet, and a private ad network (opt-in!) that directly rewards you for your attention. And we’re just...
-
Director of Finance and Operations
2 days ago
East Coast, Singapore Global Development Incubator Full timeLocation flexible, preferably US East Coast working hours**Company Description**: Location: Location flexible, preferably US East Coast working hours. ISF Advisors is the leading strategic and financial advisory group committed to mobilizing capital for a more sustainable, equitable, and productive global food system. Building on a decade of industry...
-
Marketing Budget
4 days ago
East Coast, Singapore Centric Software Full time $60,000 - $120,000 per yearJob Title: Marketing Budget & Reconciliation SpecialistDepartment: MarketingLocation: Remote (East Coast preferred for time zone alignment)Duration: 6 + MonthsWeekly Hours: Estimated 15 hours/week, with potential to increase to 20 hours during peak periodsHourly Rate: $50.00 USD About Centric Software: Centric Software stands at the forefront of...
-
Sr Pre Sales Solutions Engineer, Auth0
1 week ago
East Coast, Singapore Okta Full time**Get to know Okta** Okta is The World’s Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety...
-
Sr Pre Sales Solutions Engineer, Auth0
1 week ago
East Coast, Singapore Okta Full time $120,000 - $200,000 per yearGet to know Okta Okta is The World's Identity Company. We free everyone to safely use any technology, anywhere, on any device or app. Our flexible and neutral products, Okta Platform and Auth0 Platform, provide secure access, authentication, and automation, placing identity at the core of business security and growth. At Okta, we celebrate a variety of...
-
Application Support Analyst
1 week ago
East Coast, Singapore Autolus Ltd Full time**Application Support Analyst Opportunity at Autolus** Autolus is at the forefront of developing groundbreaking cancer therapies using next-generation, programmed T cell technologies. Our mission is to transform lives by delivering innovative treatments, and we’re looking for talented individuals to join us on this journey. **About Us**: At Autolus, we...
-
Finance Advisor
1 week ago
East Region, Singapore League Advisors Full time $80,000 - $120,000 per yearFlexi Work Arrangements, Essential Financial Knowledge, Attractive RemunerationJoin our team as a Financial Advisor and enjoy a flexible work setting, comprehensive training, support structure, together with market leading remuneration. This role is ideal for both fresh graduates and those seeking a mid-career switch.We believe in providing a holistic...
-
Solutions Engineer
4 days ago
East Coast, Singapore Keepit AS Full timeAt Keepit we deliver the next-level data protection. We own and operate a vender-independent cloud to provide next-level SaaS data protection. We offer all-inclusive, secure, and reliable backup and recovery services for our data. We are One vender, One data processing. - We are growing fast as a company and do our best to bring our SaaS cloud-based backup...
-
Sales Advisor
1 week ago
Changi, East Region, Singapore Rikvin Singapore (An In Group Business Site) Full time $35,000 - $45,000 per yearMy client is a dynamic lifestyle retail group that curates multiple fashion and beauty brands rooted in the ethos of modesty, modern style, and infinite possibilities. Originally launched as a single online store, it has since grown into a powerhouse with a big portfolio of multiple brands, spanning premium scarves, ready-to-wear apparel, beauty products,...
-
Service Advisor
1 week ago
East Region, Singapore Pan Pacific Van & Truck Leasing Pte Ltd Full time $40,000 - $60,000 per yearJob OverviewWe are seeking a proactive, customer-focused Service Advisor to join our automotive service team. You will be the key link between customers and workshop technicians, ensuring a seamless service experience from vehicle drop-off to handover.Key ResponsibilitiesReceive and review customer service files from the front deskConduct detailed...