Asia Pacific

7 days ago


Singapore Shiseido Full time

**Asia Pacific - IT Process Analyst Intern**:

- Date: 17 Feb 2025
- Location: Singapore
- Company: Shiseido

**MAIN PURPOSE**
- Documenting existing processes
- Identifying areas of improvement
- Implementing solutions to streamline operations. Increase efficiency and ensure compliance with standards.

**KEY RESPONSIBILITIES**
- Process Analysis & Optimization; Analyse existing IT processes, workflows, and systems to identify inefficiencies and areas of improvement.
- Process Design & Documentation; Document and map IT processes using tools such as flowcharts, diagrams, and business process modelling tool. Develop and maintain detailed documentation of the processes.
- Performance Monitoring & Reporting; Establish the KPI for SLA reports, monitor performance based on agreed SLA, generate reports for management.
- Stakeholder Collaboration: Collaborate with IT teams from the regional and local stakeholders (IT and Business Team), understanding processes which relate to the IT overall processes to ensure the optimization and security requirements.
- Change Management; Assist in development and implementation of change management, and ensure the changes are communicated effectively across the relevant organization.
- Compliance & Risk Management; Ensure IT processes comply with the relevant regulations, standards, and organization policy, identify potential risks and propose mitigation plan.
- Continuous Improvement: Identify opportunities for automation, technology adoption, and innovation on the existing processes, while actively promoting the continuous improvement culture throughout the region.

**REQUIREMENTS**
- Bachelor’s degree Internship
- Microsoft Power Point, Microsoft Visio, Microsoft 365 Administration
- Attention to detail
- Process oriented thinking
- Interpersonal skill
- Adaptability

**Job Segment**:Intern, Risk Management, Change Management, Entry Level, Finance, Management



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