Sr Manager

5 days ago

Singapore Tata Communications Full time

Job Family Descriptor
To support Supply Chain Management function on key projects and intitiatives.
Broad outline of the Role

To participate and lead in sourcing for last-mile/subsea capacities for major bids and RFPs

To plan at a high-level for offnet access, defining short-term (1 year) & mid-term (3 years) strategic plans to ensure the access coverage and solutions are optimal to support the growth of the Company’s our products and to meet the customers’ requirements in this fast-changing environment.

To optimize access cost & identify cost-savings on installed base via alternative access technologies, supplier migration, commercial negotiation etc.

Purpose - Broad objective of the role

To formulate geo-region / in-country access strategy, drilling down into micro aspects of: - supplier preference, access solutions (segment into industrial verticals e.g. banking, logistic etc.), designs, diversity, performance, solution portability, new technologies (e.g. 5G, wireless access), ease of service delivery and assurance etc.)

To lead in selecting the best local access suppliers/ partners, negotiating MSAs/ JPAs & managing the high level strategic relations (i.e. carrier relations)

Size and Scope of Role - Financial
- To negotiate for market competitive commercials & optimum operational commitments (e.g. SLA, MTTR)
- To effectively qualify new offnet access suppliers & solutions, ensuring the onboarded access solutions integrate smoothly into the Company’s product suite, synchronizing on all technical specifications
- To support Sales in winning major bids or RFPs by collaborating closely across stakeholders - Sales, Bid Mgmt, Product, Legal, Commercial, Solution and Engineering
- To manage competitive intelligence activities on the market & players, using the intelligence information to shape the Company’s access solutions to be ahead of competition e.g. price benchmarking, SLA benchmarking
- To audit existing installed base, setup & configuration for cost-savings opportunities and lead team to drive cost savings in collaboration with delivery teams
- To audit & optimize processes relating to offnet access - aiming to create efficient workflows and enhancing productivity
- To drive service performance improvement reviews and initiatives with suppliers
- To exchange and share knowledge of providers/market with the team

Minimum qualification & experience
Bachelor of Engineering in any field. MBA preferred but not necessary
Strong working knowledge of networking and cloud technologies e.g. SDWAN
High level understanding of access technologies such as MPLS, Ethernet, NBN, Wireless/LTE/5G, Microwave, Satellite and other emerging networking technologies and their commercial manifestations

Key Responsibilities

Grounded in core values of integrity & responsibility

Strong & effective negotiation & communication skills

Strategic & critical in thinking, logical & efficient in approach

Excellent analytical capabilities, able to see bigger picture

Strong planning, organizational and decision making skills

Experience in driving cost savings initiatives

Good Financial knowledge

Ability to integrate & work in diverse business environments globally

Ability to influence peers in other business units or geographies to achieve objectives

Possess creativity
- to dump old school way of access management & think of ways to outsmart the access/sourcing strategists of other global telcos & OTTs

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