HRis Change Management Lead

**What the role is**
- As part of Public Service Transformation, PSD is working with various stakeholders develop, implement, and maintain a Whole-Of-Government (WOG) HR and Payroll (HRP) system which will run on SAP.
The jobholder is required to manage and coordinate Change Management activities across the public sector. This role includes working with the Change Management team to actively engage the organisation around the HRP system, supporting readiness activities, communications, training and ultimately, drive adoption.
The jobholder is required to modernise and transform the delivery of HRP processes in the system, to uplift productivity and increase organisation effectiveness. This role includes working with agencies across the Public Service, in collaboration with other PSD clusters, to conceptualise, design, develop and maintain suitable process and policy solutions for the next generation HRP system.

**What you will be working on**
- [Hiring Cluster’s Description & Reporting Lines]
As part of Public Service Transformation, PSD is working with various stakeholders develop, implement, and maintain a Whole-Of-Government (WOG) HR and Payroll (HRP) system which will run on SAP.
The jobholder is required to manage and coordinate Change Management activities across the public sector. This role includes working with the Change Management team to actively engage the organisation around the HRP system, supporting readiness activities, communications, training and ultimately, drive adoption.
The jobholder is required to modernise and transform the delivery of HRP processes in the system, to uplift productivity and increase organisation effectiveness. This role includes working with agencies across the Public Service, in collaboration with other PSD clusters, to conceptualise, design, develop and maintain suitable process and policy solutions for the next generation HRP system.
[Specific Job Responsibilities]
- Partner with HR Policy and Business Partnerships (BP) to gather feedback, user experience and learning from past business events (AAR).
- Pulse check the effectiveness of change efforts by through an Adoption Survey.
- Lead a bi-weekly cadence with the Change Management Team comprising reps from key agency partners.
- Organise and support adoption activities such as clinics, townhalls and workshops. Work with stakeholders to ensure that the content is tailored to the needs of the affected user groups.
- Develop, nurture and support feedback channels to gather any issues or points of resistance to adoption that require mitigation.
- Work with Communications cluster to tailor communications to agencies on impact from system changes, system enhancements and bug fixes.
- Translate policy intent and directions into workable system solutions on the SAP platform and propose new work processes to ensure the most effective and efficient method for implementation.
- Work on the enhancement and maintenance of the system and ensure its effectiveness and responsiveness in facilitating HR processes.
- Have a keen sense of the User Experience (UX) for stakeholders and be able to translate these UX requirements into SAP solutions.

**What we are looking for**
- We are looking for self-motivated individuals who value integrity, teamwork and take pride in going the extra mile to provide excellent service. If you share our passion in shaping Singapore’s future with a first-class Public Service, we welcome you to join us.
[Work Experience & Competencies]

- [Experience in HR Enterprise Systems] Experience in implementation and maintenance of HR Information Systems. SAP HCM (ECC or HANA) is preferred.
- [HR Policies and Processes] Sound understanding of HR policy practices, and ability to incorporate and translate it into the HR system.
- [Thinking Clearly and Making Sound Judgements] Ability to examine issues from a strategic perspective to identify opportunities/gaps, and evaluate, propose and implement initiatives to address these from a user-centric perspective.
- [Working Effectively with Stakeholders] Ability to engage stakeholders to gather feedback, identify gaps in meeting the stakeholders’ needs and propose solutions, and communicate system solutions effectively.
- [Project Management] Strong planning and analytical skills to leverage the use of data and research to manage project milestones and drive initiatives.

[Personal Traits]
- Organised, meticulous and able to multi-task
- Good team player who is able to thrive in a fast-paced environment
- Interested in building his/her Change Management skills
- Able to manage and motivate teams of people
- Articulate with excellent interpersonal and communication skills

Applicants will typically be notified on whether they are shortlisted or not within 2 weeks of the closing date of the job posting.