Executive (Training)
6 days ago
The Singapore Mediation Centre (“SMC”) is a subsidiary of the Academy.
Established in 1997, SMC pioneered the use of mediation as the mainstream mechanism for dispute resolution, as well as training in negotiation and conflict management. Today, SMC offers a suite of alternative dispute resolution services which brings clarity and objectivity to complex situations. These** **services include mediation, adjudication, neutral evaluation and domain name dispute resolution. Through our panel of professional mediators with legal and industry expertise, SMC is well-placed to manage difficult negotiations and unlock standstills for businesses by providing cost-effective and timely solutions. At SMC, our vision is to help all businesses fully appreciate the value of mediation as a strategic risk-management tool that they can count on in commercial dealings.
**Responsibilities**:
You will be primarily responsible for effective running of the training administration and assessment functions in the Singapore Mediation Centre (SMC).
- Assist in the planning, coordinating, marketing and logistics for the smooth running of SMC training and events.
- Manage all funding related matters with SSG/WSG
- Maintain Learning & Training Management System (LMS/TMS) and SOPs for training operations and administration
- Assist in on-site management and quality control of SMC Training and Accreditation process, such as schedule classes, set up systems and equipment in ensuring smooth delivery of classes
- Reply to queries from the public on training and accreditation matters
- Perform quality checks on training materials
- Maintain records, documentation and database for programmes/initiatives.
- Prepare simple reports
- Work together with the rest of the team to review programmes and materials to ensure continued relevance and quality of curricula
- Assist in internal and external audit
- Any other work as assigned
**Skills and Qualifications**:
- Higher Nitec or diploma in any discipline
- Minimum 2 year of relevant experience
- Experienced in running training programmes and/ or events;
- Ability to work independently and maintain confidentiality and professionalism
- Ability to learn and adapt to needs and changes quickly
- Good interpersonal and communication skills
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