Patient Service Associate

1 day ago

Singapore National Skin Centre(S) Pte Ltd Full time

-Family Group:

To perform service assistance to patients in the area of Department of Diagnostic Radiology (DDR) which includes but is not limited to registrations, collection of payments, scheduling of appointments and other administrative duties.

**MAJOR DUTIES AND RESPONSIBILITIES**
**(A) SPECIFIC (90%)**
1. Receives and greets patients who come for diagnostic radiological examinations.

2. Registers patients manually or electronically into the SAP and RIS.
3. Prints out patients identification labels and bills patients accordingly.
4. Schedule appointment for inpatients and outpatients.
5. Receives and sorts out request forms from the wards/appointment cases
6. Assists in advising and directing patients who require financial assistance and counselling

7. Maintains cleanliness of work areas and immediate spot cleaning when cleaners are not available at hand.

8. Ensures that request forms are duly completed with complete information such as patient's particulars, doctor's signatures etc.
9. Prepares and summarizes the daily cash collection before handling over to the CISCO agency for banking.
10. Responsible for maintaining an adequate supply of stationery requirements and topping up of brochures in all waiting areas
11. Identifies and helps resolve patient service problems encountered
12. Assists in supervising new trainees on' the ground working

**(B) GENERAL (10%)**
1. To attend to telephone calls, fax and other enquiries

2. To participate in corporate events whenever necessary
3. To undertake any other duties as directed by the radiographers and department nurses
4. Embrace continuous improvements as our way of life by improving and refining work performance on a daily basis.

**JOB REQUIREMENTS**
**(A) EDUCATION, TRAINING AND EXPERIENCE**
- Completed 'O'/N' Level Certificate
- Good communication and interpersonal skills
- Working knowledge of computer
- Those with ITE certificates and knowledge in MS Words and MS Excel will be an advantage
- Minimum 5 years of relevant work experience

  • Patient Service Associate

    1 day ago

    Singapore National Skin Centre(S) Pte Ltd Full time

    Patient Service Associate **Institution**:National Skin Centre **Family Group**:Ancillary **Patient Service Associate** **Responsibilities** - Receive and screen patients arriving at the clinic - Perform full process of registration, administration and make appointments for patients. - Prepare referral letters and maintain proper filing system for...

  • Patient Service Associate

    1 week ago

    Singapore National Skin Centre(S) Pte Ltd Full time

    -Family Group: Ancillary **Keen to provide quality customer service to patients and support services at various service touch points in a polyclinic?** As the polyclinic’s service ambassador, you will help patients navigate through our healthcare systems by attending to their queries, resolve their challenges, promote and educate health...

  • Patient Service Associate

    5 days ago

    Singapore HEY ROCKET PTE. LTD. Full time

    We are seeking a dynamic, resilient and highly dedicated Patient Service Associate to join our Specialist Outpatient Clinics at various public hospitals and instituition. As a Patient Service Associate, you will deliver friendly, efficient customer service and create a warm and welcoming atmosphere for our patients and visitors, with the key aim of...

  • Patient Service Associate

    1 week ago

    Singapore CORE CONCEPTS PTE. LTD. Full time $40,000 - $60,000 per year

    About the role Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients.What you'll be doingGreet and...

  • Patient Service Associate

    3 days ago

    Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time

    Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logístical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed. **Responsibilities**: - To perform reception duties including answering telephone inquiries from...

  • Patient Service Associate

    2 weeks ago

    Singapore PEOPLEHUB (PTE. LTD.) Full time

    **Patient Service Associate**: **Admissions & Service Centre, Established Local Hospital**: - 2-Year Contract | Office Hours (Shift in Future) _ **About the Role**: Our client is looking for a **Patient Service Associate**to be the frontline of their Admissions & Service Centre, helping patients with registration, admissions, and financial counseling....

  • Patient Service Associate

    5 days ago

    Singapore CORE CONCEPTS PTE. LTD. Full time

    **About the role** Join the dynamic team at Core Concepts Pte Ltd as a Patient Service Associate. In this full-time position, you will be the first point of contact for our patients, providing exceptional customer service and support. Your role is crucial in ensuring a smooth and positive experience for all our valued clients. **What you'll be doing** -...

  • Patient Service Associates

    5 days ago

    Singapore KK Women's and Children's Hospital Full time

    KK Women's and Children's Hospital Patient Service Associates (Outpatient Clinics) **Job Description**: You will register patients, schedule appointments for consultation sessions, complete billing transactions and attend to patients’ enquiries. You will also be required to assist doctors in the consultation rooms. Auto req ID 4664BR Job...

  • Patient Service Associate

    1 week ago

    Singapore CENTRE FOR ADVANCED REHABILITATION (CARE) PTE. LTD. Full time $40,000 - $60,000 per year

    Reporting to the Centre Manager, the Patient Service Associate forms the core unit in providing support to the clinic day-to-day operations, both logistical and administrative. Responsibilities of a Patient Service Associate, but not limited to are as listed.Duties and ResponsibilitiesTo perform reception duties including answering telephone inquiries from...

  • Patient Service Associate

    7 days ago

    Singapore National Skin Centre Full time

    -Family Group: Ancillary As a Patient Service Associate, you will be expected to deliver friendly, efficient customer service and create a warm and welcoming atmosphere for all of internal and external customer / patients witht he key aim of providing excellent patient care. **Roles and Responsibilities** - Receive and screen patients arriving at the...